Summary: I am sending this back for the third time to have the Same Problem corrected. Asus keeps sending it back "repaired" only to have the Same Problem still be present. I then have to reload my software only to discover the Same Problem with the touchscreen is still present.
Summary: I wouldn't buy this machine- the recent BIOS update (provided by ASUS) has bricked the laptop to the point it will not start up, boot, display screen, etc. According to their support forums, this has been happening to a lot of people, but ASUS is charging to have this fixed!
Summary: Open letter related to asus technical support I would like to inform you of a problem with the post-sales and technical service of a product bought in your store. I understand that you are not responsible for this problem but, as the international support was one of the deciding factors for the...
Summary: We purchased 8 of these devices, and though we love the form factor and performance, 3 of the devices failed to boot after 2 or 3 months of use. ASUS tech support was AWFUL - barely spoke English, multiple calls produced no results. We ultimately had to send the devices in for repair.
Summary: I purchased this to use for note taking. I take a lot of science courses and it's hard to include images in my notes (which I type up on my netbook) unless I take a picture. I thought this would be a great solution to use with Onenote.
Summary: 31OCT11, (this is a follow up from the paragraphs below) I changed my review from 5 stars to one! Bottom line, I had the computer for 5 days, it broke, the back light when out. I shipped it to ASUS, no problem, I understand sometimes things happen, I got it back and 10 days later it broke again!
NEVER BUY FROM ASUS, TERRIBLE CUSTOMER SERVICE AND WORTHLESS WARRANTY
M. Templer, Amazon
5 August 2011
Summary: PLEASE READ THIS AND OTHER NEGATIVE POSTS BEFORE MAKING THE MISTAKE OF BUYING ANYTHING FROM ASUS I am extremely disappointed in ASUS. About 3 months after I purchased the product the keyboard stopped working. Customer service stated it was not their problem and would not do anything to fix it.
Summary: Disappointing experience. The backlight is broken. I started up the slate, and it stayed dark. So, I shut it down, and restarted; at that point, the screen blinked bright and I saw some Windows alert about an interrupted install. The screen went dark again.
Summary: I purchased ASUS Eee Slate EP121 (5) weeks ago after a 5 week wait for the product to arrive. With lots of excitements, I opened the box and immediately started using my ASUS...3 weeks later I turn my Asus on and a loud FAN noise came out and never stopped for the following week.