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Asus-eee-slate-ep121.32636994
7.0 out of 10

Asus Eee Slate EP121

Asus Eee Slate EP121 The Asus Eee Slate EP121 is a computer Read more

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Reviews and Problems with Asus Eee Slate EP121

Showing 1-10 of 16
Overall 2
2.0

Horrible ASUS support

Tom, Amazon
20 March 2013
  • Summary: I am sending this back for the third time to have the Same Problem corrected. Asus keeps sending it back "repaired" only to have the Same Problem still be present. I then have to reload my software only to discover the Same Problem with the touchscreen is still present. I am the IT department in a 1 physician medical office and the time I have spent on the second and now third attempts to have a hardware problem corrected is over 8 hours, plus considerable downtime from...
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Overall 2
2.0

Item is DOA.

Matt & Erin Berlin, Amazon
18 March 2013
  • Summary: Item was DOA. Had to return it and they did but the problem was I need it the next day for work . But could not use it.
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Overall 2
2.0

EP121, an one year user review

Leandro Guzmán Moya, Amazon
11 July 2012
  • Summary: Open letter related to asus technical support I would like to inform you of a problem with the post-sales and technical service of a product bought in your store. I understand that you are not responsible for this problem but, as the international support was one of the deciding factors for the purchase and that my problem may affect other of your customers, I chose to make it public.
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Overall 2
2.0

Frustrated.

Joey, Amazon
28 February 2012
  • Summary: I purchased this to use for note taking. I take a lot of science courses and it's hard to include images in my notes (which I type up on my netbook) unless I take a picture. I thought this would be a great solution to use with Onenote. This item was listed as like new which is defined by Amazon as: "Like New: An apparently untouched computer item in perfect condition. The original plastic wrap may be missing, but the original packaging and software is intact.
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Overall 2
2.0

GTFO, ASUS!

iiiceee, Ebay
5 October 2011
  • Summary: 4.5 hours? No cellular?? Thousand dollars??? That's not a tablet. Just notebook with keyboard torn off ;) PS. Portable device that cannot last full 8hours workday is just a geek toy.
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Overall 2
2.0

DO NOT BUY! Broke twice in a Row!

RICHARD L. BAILEY, Amazon
25 August 2011
  • Summary: 31OCT11, (this is a follow up from the paragraphs below) I changed my review from 5 stars to one! Bottom line, I had the computer for 5 days, it broke, the back light when out. I shipped it to ASUS, no problem, I understand sometimes things happen, I got it back and 10 days later it broke again! I just plugged in an HDMI cable and it shut off and wouldn't come back on, no power light no nothing.
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Overall 2
2.0

NEVER BUY FROM ASUS, TERRIBLE CUSTOMER SERVICE AND WORTHLESS WARRANTY

M. Templer, Amazon
5 August 2011
  • Summary: PLEASE READ THIS AND OTHER NEGATIVE POSTS BEFORE MAKING THE MISTAKE OF BUYING ANYTHING FROM ASUS I am extremely disappointed in ASUS. About 3 months after I purchased the product the keyboard stopped working. Customer service stated it was not their problem and would not do anything to fix it. If you read through the comments you will find several complaints about customer service. Apparently they do not know the meanings of service or warranty.
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Overall 2
2.0

Backlight broken as soon as I opened it

TonyK, Amazon
20 July 2011
  • Summary: Disappointing experience. The backlight is broken. I started up the slate, and it stayed dark. So, I shut it down, and restarted; at that point, the screen blinked bright and I saw some Windows alert about an interrupted install. The screen went dark again. Eventually, I figured out I can see some things if I point a really strong flashlight at the screen. I did so, and managed to get windows started. But, the backlight remains mostly off.
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Overall 2
2.0

FAN problems

Ehab Azmy, Amazon
11 July 2011
  • Summary: I purchased ASUS Eee Slate EP121 (5) weeks ago after a 5 week wait for the product to arrive. With lots of excitements, I opened the box and immediately started using my ASUS...3 weeks later I turn my Asus on and a loud FAN noise came out and never stopped for the following week. I called ASUS technichal support and customer service and after the first (2) hangups from ASUS and wait of approx.
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Overall 2
2.0

week 1 review / week 3 update

Amazon Customer, Amazon
19 April 2011
  • Summary: UPDATED: Original review is below. After I had the product about 2 weeks, it turned itself off every few times I set it down (gently). Not "went to sleep and didn't wake up" or "went to sleep" -- it did a cold shutdown without prompting the moment it was sitting still on the table. This was not acceptable, I was not willing to send it for warranty under those circumstances, and I'm back to using my tm2t from HP -- which is not so cool, or pretty, or light, but never has...
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