Reviews and Problems with Amazon Kindle Fire HDX 8.9
Showing 1-10 of 35
Not worth the Money
15 February 2014
Excerpt: I use my Kindle to watch movies mostly.<br />It has a pretty fast processor. It has a flash for the camera.<br />Email tech support stinks. The Mayday button is a really nice feature but is worthless when they can't figure out what's causing your problems.<br />I can't always stay connected to my wifi. Pictures that I thought were deleted aren't and tech support doesn't know where to find them in the Kindle and delete them permanently.
Pros: Easy To Set Up, Fast, Flash Camera
Cons: No User Manual, Tech Support, Wi Fi Problems
I've been told by Amazon that the refurbished units are as good as new ones
Argyll Eagle, Amazon
3 September 2014
Summary: What prospective buyers need to be aware of is that if a fault develops with your Kindle during the warranty period Amazon will not repair your Kindle and send it back to you but will replace it with a refurbished unit. My Kindle Fire HDX 64GB, retail cost £400, developed a fault after 6 months. I was told that I was being sent a new unit, but when it arrived in a plain brown box without any retail packaging I made enquiries.
Summary: Unlike the basic paper white range, the HD / HDX range do *not* have any way to create folders and organise books and documents. Imagine how much hassle this if, like me, you use your kindle as a 'portable library' with 100s of items to take with you for professional purposes. Sure, you can use the Amazon Cloud to file/sort/order stuff, if you want to get locked in to the Amazon Ecosystem and if you have access to wifi to see your filing system.
Summary: If you buy a Kindle in Britain you will pay double what the USA pays then you have to pay for the privilege of using it without ads so that's an extra cost to get something not forcing adverts in your face (that really pisses me off taking money off customers like that, it seems underhanded and sneaky) Then, all choice is taken away from you by Amazon making it exclusive to their store.
Summary: I received as a gift so feel really bad writing this review. My wife has had an ipad and now moving over to Samsung, both are miles ahead of this device. I was a kindle e-reader fan, did exactly what it needed to do no fuss. This however is nothing but frustrating and I am seriously considering giving it to charity. You cannot download flash a huge problem for me as there are sports sites I like to access which require flash, now of limits.
Summary: I have to be brutally honest in my review otherwise there would be no point leaving one. I have been completely let down by this device. There are so many limitations to what you can actually use this device for. It does have a very good screen with a very clear picture. It does have a very fast processor, this was one of the main reasons I purchased this particular item. These two points are the only positives that I can find to put forward.
Summary: Really unhappy with my purchase received today. Only upgraded to kindle fire as my original basic kindle has been lost. I had been using kids Acer to download box sets and programmes on sky go app and thought it would be nice to have my own tablet that could do that and I could get my books back. Big mistake as cannot access sky go! Love the way the books are presented but way too much money for an e-reader.
Summary: Christmas 2012 I bought my wife a 7" Kindle Fire HD 32gb which has been a massive hit. For Christmas 2013 I bought her an upgrade in the form of a Kindle Fire HDX 8.9" 64gb. From the outset it was taking seven hours to charge up to 74% and only by persevering did we get it up to 96% after twelve hours on charge. It then ran down in less than three hours use.