Reviews and Problems with Amazon Kindle Fire HDX 8.9
Showing 1-10 of 51
Good At First, Severe Disappointment Now
John Barradale, Amazon
1 July 2015
Summary: At first I really liked the idea of reading books and listening to music. As I began to use it though, problems started. Now while reading, the areas to tap on to have the menus appear are not clear and the same spot will work once after several attempts, then not work later.
Summary: When we first received our Kindle, things went well. We were mostly satisfied with the apps available to us, but there were many that were unavailable on the Kindle. Still, it was convenient to access email while on vacation and we liked the quality of the photos it took to post on Facebook.
Summary: Beware, my kindle fire just died after 16 months. Will not turn on at all. Customer services say it is dead. Can not help me since the warranty is up. Told me they have no way to know how long they will last, so you need to buy the extended warranty. So if I want a kindle have to buy a new one.
Summary: Disappointed. I was expecting it to work like my older Kindle where I can download several books to read anytime and that is not how this one works. You have to be connected to a Wi-Fi connection to be able to read your books and that is not always easy when traveling.
Summary: I have loved all of my Kindles (5), and truly hate to give a bad review to the new HDX. The sound was of poor quality, especially compared to my Fire HD, and I could not receive prime movies even after updates. As always, customer service is right there to help if they can and refund when requested.
Summary: I ordered this kindle in July of 2014. I have had to send it back 3 times with the same issue on all 3. The sound goes in and out within 2to 3 days of use. Would not recommend this at all. I eventually told them to just refund me. I never expected such terrible quality.
problems which exacerbated over several days of trying
Rebecca McCormack, Amazon
19 May 2014
Summary: I had trouble unlocking on the screen and also with powering off. Screen tended to freeze up. After connecting to WIFI (at my house) e mail came through dependably but when I tried to play something within email (which I had done on computer) there was no sound.