Summary: The only information provided was in chinese. Single view camera is useless perhaps that is my fault as I did not realise, even so what is the point of such a thing. I have had little use of it as a result and will probably give it away. An expensive waste of time.
FAILED COMPLETELY AFTER LITTLE USAGE!!! nO CUSTOMER SERVICE FROM DRACO TEK.
A I, Amazon
16 April 2014
Summary: Seemed a good spec and did the job for a while but then failed completely - black screen, no response to any key resets, overheating internally when charger connected. Had to scrap it. Tried to contact Draco Tek a number of times without any success or response. Would not buy Ainol again or from Draco Tek, may now be trading as Big Tech Direct. Be warned!!!
Summary: my wife bought me an ainol novo hero 10 .1.....total waste of money worked once never worked since...i implore you to avoid ainol products at all cost, if you dont believe me just check out ainol on google theres sooo many people with the same problem and there customer support is non existant one guy sent his back and that was the end of it, didnt get another and no communication from them.
Summary: Purchased as a gift for my great granddaughter this device was very difficult to download anything onto. The child's delight on Christmas morning was turned to anguish on boxing day when it stopped working.
Summary: had tablet for 9 months but only used it for a few hours because of sickness. Contacted Uk agent who said there was only a six months warranty on the touchscreen which is totally dead. He says I can send it for an estimate.
Summary: Once the screen locks, the touch screen becomes unresponsive. Also the tablet makes a "mosquito" noise which is picked up and amplified by the microphone to the point it covers the voice. Both problems seem to be software based and rather common, and can somehow be fixed by applying 3rd party patches or something like it. You can find some help here http://www.slatedroid.com/forum/385-ainol-novo-7-fire/ (where both problems are pinned posts).
Summary: OMG, dreadful. EVERYTHING'S in Chinese, instruction booklet and screen!! LUCKILY, product was faulty, screen jumping about and doing weird things!! I returned it the day I received it!! Still waiting for reimbursement or even an acknowledging E mail, 11 days later!! Avoid like the plague!!!!!!