Summary: I bought both receiver and the USB LAN connector. Upon calling Amazon Tech support (the fellow was very considerate and patient), a connection was finally received from the router 48 feet away. I lost connection, spent countless time attempting to reconnect. Tech support was overworked. We set up a 12:00 appointment and he mentioned "he had called"; however, I left my house after waiting for 45 minutes. Another appointment was set, I left after waiting 50 minutes.
Summary: Got this and it turns itself off all the time. I read online that this is a Factory defect, and now has to be sent to Onkyo for repair. Stay away from this amplifier or check the serial number, there is a list online of defective ones.
Broke after light use. Months waiting for warranty repair.
B. Blake, Amazon
20 February 2014
Summary: Like T. Wright below: It worked great until it didn't work at all. Sent it in for warranty repair 2 months ago. Part is on backorder. A warranty really isn't worth much if they can't get the parts to fix it. == I had it for 8 months with very light use, then one day it wouldn't turn on. Repair shop has had it for two months to date. So, in the 10 months I've owned it, it has been out of my possession 20% of the time and still counting.
Summary: We needed an IT guy to set it up, it wasn't easy, now only one of many nurses can figure out how to get on the internet radio. You can't sell a radio with cool features that are not user-friendly!!
Summary: Nothing but trouble on this device trying to do what it is designed to do. It will not connect to my home wireless network with any consistency. I have been on the phone with Onkyo support for literally hours and hours but they cant get it to stay connected to tell me why it goes offline constantly. I highly recommend against purchasing this product.
Summary: Got this so I could listen to Pandora and other internet radio and got the Wi-fi usb card. First unit and card connected at the very first but stuttered, then no connection. Went through the tech support song and dance and they said it was a faulty receiver to request a new one. Amazon shipped new and same thing. Now tech support says it's the wi-fi card even though my network sees the unit and even the Android app sees it and I have a 55-68% signal strength.
Summary: Okay, I live in Hawaii and love the free shipping form Amazon. Thank you AMAZON! Now the bad part. Had this thing up and running for a few hours and it shut off. Would not turn back on, it was so hot on top I could not place my hand on the receiver. Some people complained about that happening but mostly people liked it soooo..... Much to my dismay I received one of the junk ones.