Summary: I've only had this product for three weeks. It stop working. For over a week I have attempted to call Onkyo customer service ( 800 229 1687) with NO success. NO ONE will return calls or e mails I have waited on hold with customer for over 2 hours ( got no one to speak to me ) Very unhappy with this...
Needs a lot of improvement on product durability and company support
DAN R., Amazon
24 March 2016
Summary: Unit will not turn on exactly after three months. I have to pay for shipment to have the unit repaired to the only service center in CA which is 325.6 miles away from me. ONKYO support is a joke because nobody answers at the other end, just recordings.
Summary: I've owned this receiver for years, primarily for streaming satellite radio, and occasionally for playing my iPod/iPhone... it has delivered great performance. BUT, on September 30th, SiriusXM changed their streaming format. Since that day, this receiver is no longer capable of streaming SiriusXM.
Summary: Lasted 2 years but very light service. Used maybe 20 hours and now no output at all on any outputs under any circumstances. I'm disappointed that an Internet search of this problem shows many, many people have had the same problem on this pig unit. Onkyo should be ashamed to market this junk.
Summary: I bought both receiver and the USB LAN connector. Upon calling Amazon Tech support (the fellow was very considerate and patient), a connection was finally received from the router 48 feet away. I lost connection, spent countless time attempting to reconnect. Tech support was overworked.
Summary: I purchased the Onkyo TX-8050 receiver on April 2, 2012 from Amazon. In November 2012, it stopped producing sound in one speaker. I spent many hours trying to troubleshoot it and purchased new speaker wire. Onkyo support said it was a faulty speaker terminal on the receiver.