Summary: I love this steamer. It's fast, efficient. Most of the criticisms I've read here are from people who don't read the directions. I haven't had a single problem. I don't get water spotting or burned by the handle. Hold it properly, start at the bottom and work your way UP. The tank is plenty large so lasts a good long while. The hangar at the top makes it easy. I love it, wish I had it YEARS ago. NO PROBLEMS!
Summary: heats up- great; hot steam; after few months, container lid slipped off - used plumbers tape; after a year, it stopped steaming - took it apart and found serious calcification. looking for new hose to repair it.
Summary: I bought this steamer last year with high expectations. After experimenting with it for a few days, I discovered it does not do shirts and pants as well as a traditional iron. It did wonders on my new bedroom valances, steamed wonderfully and it was much easier than ironing. I also used it to take the creases out of my decorative pillows and comforter on my bed. It stopped producing steam after about 12 uses, the steam comes and goes.
Summary: I bought this steamer two years ago. For $130 I thought it would be good quality.. the hose has been nothing but a headache.. after steaming for 5 minutes it gets soft from the heat and bends so that the steam doesn't pass through.
The hose melted down and ripped off twice.. I fixed it with electrical tape but that doesnt hold well either.
Poor material chosen for the hose. Wish I could get my money back.
Summary: I've owned my 8100 for a couple of years now and use it regularly for both drapes and clothing. I've lent it out to friends also, so it's had some heavy-duty usage. There has never been a glitch! It still fires right up and within 90 seconds, I have all the steam I can use. The water tank holds plenty of water, doesn't leak and the steamer head and attachments all work just fine. I would recommend spending the few extra $$ for the Rowenta.
Summary: I had purchased a steamer in the past and I was not very happy with the results. I decided to try again with the Rowenta steamer and I love it! It gets the job done right - my clothes look like they have just returned from the dry cleaners! My iron has been semi-retired.