Excerpt: I ordered one and it did not work. I returned it to a Staples and the men there could not get it to work either. They credited me for that one and we ordered another one of the same model. The second one did not work either so I had to return it, also for a credit. Don't bother with this model. There is obviously a design flaw in it which does not allow it to get any power.
Excerpt: The unit is very heavy but the main problem is that you needed to apply heavy preasure on the right side of the unit to make it work. That means whatever you wanted to shred had to be put in with the left hand. Being right handed, that was difficult to do since so much pressure had to applied to make it work. We called customer service about returning it and they said that United Parcel would come get it and we wouldn't need to do anything.
Summary: Takes about 5-10 minutes to cool down and resume running. Shred paper bunches up around blades and slows shredding . Shredder stops running after shredding paper for about 10 minutes and takes time to cool off.
Pros: confetti shred documents unreadable
Cons: cuttings bunch up around blades and slows operation.
Summary: The shredder works quite well. Easy to clean and empty. The only thing I am disappointed about is that the safety cover for the blades is made from very cheap plastic and the hinges are very small and made of plastic. While I was unpacking the unit the hinges broke off.
Pros: Shreds paper, credit cards etc. very well
Cons: Shredder safety cover for blades not very sturdy.