Summary: We ordered from Amazon.com as had the best reviews. We couldn't get product to turn on. Sent back and did not reorder. Amazon sent UPS to door to pick up unit but we have not received credit as yet.
Summary: Thankfully, Amazon is such a good company but Fellowes should stop making shredders. I had TWO jam in 10-minutes and there's no way to unjam them. They need to have some setting where you can loosen the "teeth" of this thing at least but the slot is so narrow, once it jams, it's unable to back up.
Summary: I liked the appearance of this unit. It certainly had a hard time with 11 sheets. But six months after purchase, an interanl switch (the one that automaticaly turns the unit on when paper is inserted) broke, and even manually turning on the unit wouldn't work. Definitely NOT recommended.
Summary: This machine was too loud to use in a medical office. The noise wasn't a problem for long, however, as the shredder broke after less than a month. I am now waiting for >2 weeks for a replacement.
Summary: My 2nd one just broke after only one day of use. The 1st did the same thing. The reverse works but the unit stops taking paper in the throat. In both instances I shredded about 50 sheets of paper and 2-3 credit cards. I never overloaded the unit feeding no more than 4 sheets at one time.
Summary: Have used (at work & home) several shredders over the years including others made by Fellowes, with only one giving up after years of hard service. The DS-1 arrived a few weeks ago, very nice looking piece.
Summary: Don't let "Fashion" get in the way of function! Per other's comments, the shredder is "dusty" particularly through the wire mesh basket. In our case, the product received VERY light use for 13 months and died. The blades would run in reverse, but would not run forward to shred.
Summary: We gave up on this product and put it in storage. If someone put more than one or two sheets in, it would clog, jam, and stop working. It would then be a huge project to unjam it. After many jams, it stopped working correctly. This required more labor to get it to work. Eventually, we gave up.
Summary: Worked beautifully for the 1st several sheets, then quit! Motor still worked in reverse, and was not over heated, so must have been the automatic on-switch. Had to return it. So much for quality craftsmanship.