Summary: I bought this product as I was fed up paying Sky. I chose this model as the spec. was excellent. Sadly the product isn't. So many problems including the controls freezing when watching recorded programs. It does not seem to be able to handle recording two new programmes while watching a third previously recorded. Also, if you start to watch a program that is still recording it gets completely lost and just carries on recording, even when the program has finished.
Great in every respect except it does not work reliably
Matt C, Samsung
10 December 2012
Summary: If this worked reliably it would be a great product, unfortunately you wont have time to watch TV as it is all spent trying (unsuccessfully) to resolve recording and library issues....endless resets and upgrades before you give up.
Summary: Having changed from the top of the range sky + HD box and associated remote control, it took a little time to get used to the slightly slower response of the samsung remote. Overall the remote is of a build quality as expected from within this price range although as stated above, there is a slight delay in responsiveness when compared to Sky+ HD box. Excepting this point, the Samsung product is of a high quality, it does what it says on the box.
Nice unit but extremely poor reliability and performance.
21 October 2012
Summary: Unit looks nice, has nice features but repeatedly looses its library. Despite upgrades and resets this problem persists and is a crippling disapointment with unit as when it happens all your recordings are lost. I cannot recommend this unit for tis reason.
Summary: I lost all my data on my box all recordings and timings no idea how it happened or how to restore it? Besides that the box is great and been working great, but I'm still annoyed about loosing the recordings!
Summary: I purchased a SMT-S7800 on July 30th, but it has a problem, all the recorded programs in the library keeps going blank. You have to reset the Box to over come this problem????? For something that is new, and paying for a new box, all i want it to do is work like it should do. Not have to keep resetting it everytime this happens. It's a great bit of kit, and it's nice not to be ripped off with a monthly fee to get the programs. I am on the point of sending it back.