Summary: Very frequent crashes. Remote often fails to respond. The most awkward, clunky, poorly-designed user interface. I trusted Samsung but this is such an inferior product. Simply not fit for purpose. In one word: rubbish!
Summary: The library regularly wipes itself and the recommended factory reset does not help. Only saves a few recordings and now the tv guide does not go further than 24 hours. A waste of money if you can't rely on it to record.
Summary: If you are looking for a freesat hd pvr don't buy this one, it is bug ridden with no sign of new firmware after a year - avoid it - shame on Samsung. My top picks are the Humax FOXSAT HDR if you are an enthusiast and happy to tinker with software or the Echostar HDS-600RS if you want something that...
Do not buy - software still broken, lasts around 3 months
R H P Seward, Amazon
9 April 2012
Summary: I read all the reviews, and foolishly trusted to Samsung to fix the reported bugs, as I wanted the machine to fit in with my Samsung TV and Blue-Ray player (BD-C5500). I took delivery 23 Dec 2011. I connected it up to the Internet and left the machine to update its firmware.
Summary: Lots of other reviews have covered the numerous software issues with this product and there are websites dedicated to the long list. So all i will say here is they are still present (Dec '11) and are very annoying causing loss to the beginning/ending of programs etc etc.
Summary: I bought this thinking 'it cant be that bad, the reviews must just be from people who've been unlucky'. But.... It didn't work properly at all. Didn't record when set to. Lost programmes when it did eventually record them, stopped recording half way through.
Summary: This product is a bad advert for samsung, it's the first product of theirs I have purchased and it will be the last. Library disappears, do the reset and enter all timer events. Few weeks later library disappears, etc, etc ,etc.
Summary: I know someone who tried two of these and took them both back. Silly me, thinking he was just unlucky I went ahead and got one - well it is voted best Freesat+ box two years running by What Hi Fi magazine after all...