Summary: Very frequent crashes. Remote often fails to respond. The most awkward, clunky, poorly-designed user interface. I trusted Samsung but this is such an inferior product. Simply not fit for purpose. In one word: rubbish!
Summary: Don't buy, if you want something easy to use, the instructions wer'nt at all user friendly, you needed a degree to understand Samsung talk. I love new gadgets, didn't like this one. I called the helpline, and all though very polite, didn't help at all. This item was sent back
Summary: I know someone who tried two of these and took them both back. Silly me, thinking he was just unlucky I went ahead and got one - well it is voted best Freesat+ box two years running by What Hi Fi magazine after all...
Summary: I bought this thinking 'it cant be that bad, the reviews must just be from people who've been unlucky'. But.... It didn't work properly at all. Didn't record when set to. Lost programmes when it did eventually record them, stopped recording half way through.
Summary: The library regularly wipes itself and the recommended factory reset does not help. Only saves a few recordings and now the tv guide does not go further than 24 hours. A waste of money if you can't rely on it to record.
Summary: This product is a bad advert for samsung, it's the first product of theirs I have purchased and it will be the last. Library disappears, do the reset and enter all timer events. Few weeks later library disappears, etc, etc ,etc.
Summary: I've had Sky+ HD, a Humax Freesat+ HD box and now bought this when Sky got too expensive. It is an attractive box with a good remote control, picture quality is good and features are what you'd expect, although a picture in picture feature would be nice and is perfectly do-able with 2 inputs...
Summary: Great piece of equipment, for freesat perfect picture quality with 500GB hard disk. It has BBC iplayer and ITV player, along with youtube, once you have it liked to your broadband. What hifi gives it 5 stars and award for 2012. [...]