Cons: After few months of use, plastic part on paper tray broke. Was informed that part was not covered by warrenty. I could not get a clear answer on what parts are or are not covered. $40 later it is working again.
Pros: We own several of these scanners, and they all work very well for us. And we scan large amounts of documents each month. The ability to select the scan mode from the scanner is an important feature for us that simplifies operation.
High quality dependable large volume document scanner
5 October 2013
Summary: Our company has about a dozen of these and we have no significant complaints. They put up with a far bit of abuse but use caution scanning sticky back waybills. The rollers suffers insufficient document prep poorly.