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Dummy.190587
8.3 out of 10

Xerox DocuMate 3125

Great Deal: $431.99

Reviews and Problems with Xerox DocuMate 3125

Showing 1-5 of 5
Overall 6
6.0

Three Stars

John H., Amazon
2 weeks ago
  • Summary: still trying to get settings correct... Even though it catches the double feed thing....It sure happens a lot.
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Overall 6
6.0

Quality - Makes You Wonder

R. Bowers, Amazon
28 July 2013
  • Summary: This is one of the top-related small duplex scanners. We had to reorder, however. The first scanner produced very dirty images. Called Xerox but could not get through to their technical support after a very long wait. Called Amazon, and they told me others with the same problem, so returned it. Replacement arrived in 2 days. Same problem. Called Xerox. Known problem. Some of the software that comes with the scanner causes the dirty image problem.
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Overall 6
6.0

Decent scanner

SteveB "SB999", Amazon
19 January 2013
  • Summary: Works as advertised. Has paper jams more often than I like but not so often I am sorry I bought it....... so far. The PaperPort software that comes with it does not support scanning within PaperPort with Windows 8 but if you contact Xerox within 30 days of purchase you can get the version of PaperPort software that does work with Windows 8 for free. But you don't really need the PaperPort software.
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Overall 6
6.0

Middle of the road...

daisies, Amazon
4 January 2013
  • Summary: I really like the speed of this product and the quality of the scan, however it jams ALL THE TIME and/or grabs multiple sheets at once. It jams in the middle of a job I've tried it with only three sheets of paper at a time and it will feed through all three sheets at the same time. It's incredibly frustrating when you're scanning a larger job and have to figure out what sheets scanned and what didn't...or cancel the entire job and start over, hoping it takes it.
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Overall 6
6.0

Absolutely No Mac Support, Underwhelming Software, Too Many Crashes

Mary Jo Sminkey "15 years of Amazon Reviews!", Amazon
24 April 2012
  • Summary: Come on Xerox, in this day and age you would think manufacturers would not completely ignore the entire Mac community but that's what we have here. At least Amazon has updated the information on the scanner to include this information, but I'm still surprised that this scanner has ZERO Mac support. No drivers, no software, zip.
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