Cons: This thing constantly misfeeds papers to be scanned. I've been trying to use it for over a year and am constantly frustrated with the double feeds or worse with this unit. Many times, I will have to practically feed it one page at a time. Thought that Xerox would produce a better product than this - especially for the high cost. Have been very disappointed with this document scanner and would not recommend it to anyone.
Cons: Scanner needed to be sent back after 4 months of ownership and fairly low usage. Scanner jams often requiring pages to be re-scanned. Manufacturer should stand behind there product and pay for returns of defective products. Software not the best.