Summary: Worked OK for a while. ADF broke so I have to replace the scanner (with a different model). It wasn't that old, maybe 2 or 3 years old. The bundled image "enhancement" doesn't work so well, I had to disable it.
Cons: This thing constantly misfeeds papers to be scanned. I've been trying to use it for over a year and am constantly frustrated with the double feeds or worse with this unit. Many times, I will have to practically feed it one page at a time. Thought that Xerox would produce a better product than this - especially for the high cost. Have been very disappointed with this document scanner and would not recommend it to anyone.
Summary: Scanner worked fine for four months then started creating a rectangular box on the scanned documents. The box appeared to me to be settings related but support feels it is the scanner lamp. Scanner is still under warranty so it will be fixed/replaced for free but I had to pay to ship it to the company. I don't feel that I should have to pay to ship a defective item back to the manufacturer for warranty repair and would not recommend the product based on that.
Pros: Fast scanning when it works.
Cons: Scanner needed to be sent back after 4 months of ownership and fairly low usage. Scanner jams often requiring pages to be re-scanned. Manufacturer should stand behind there product and pay for returns of defective products. Software not the best.