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Dummy.190587
8.4 out of 10

Xerox DocuMate 3125

Great Deal: $279.99

Reviews and Problems with Xerox DocuMate 3125

Showing 1-5 of 5
Overall 4
4.0

questionable quality.

Erik N. Jansen "The Analyst", Amazon
15 February 2014
  • Summary: paper feed is haphazard, crunches the original a quarter of the time. Software is tricky to install. Xerox? Seriously? Not next time.
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Overall 4
4.0

Didn't last very long

Amazon Customer, Amazon
25 November 2013
  • Summary: Worked OK for a while. ADF broke so I have to replace the scanner (with a different model). It wasn't that old, maybe 2 or 3 years old. The bundled image "enhancement" doesn't work so well, I had to disable it.
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Overall 4
4.0

Not worth the money...

Ralph H., Newegg
21 April 2013
  • Pros: Small, Compact. Decent software.
  • Cons: This thing constantly misfeeds papers to be scanned. I've been trying to use it for over a year and am constantly frustrated with the double feeds or worse with this unit. Many times, I will have to practically feed it one page at a time. Thought that Xerox would produce a better product than this - especially for the high cost. Have been very disappointed with this document scanner and would not recommend it to anyone.
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Overall 4
4.0

Needed repair after 4 months

Gary K., Newegg
19 October 2012
  • Summary: Scanner worked fine for four months then started creating a rectangular box on the scanned documents. The box appeared to me to be settings related but support feels it is the scanner lamp. Scanner is still under warranty so it will be fixed/replaced for free but I had to pay to ship it to the company. I don't feel that I should have to pay to ship a defective item back to the manufacturer for warranty repair and would not recommend the product based on that.
  • Pros: Fast scanning when it works.
  • Cons: Scanner needed to be sent back after 4 months of ownership and fairly low usage. Scanner jams often requiring pages to be re-scanned. Manufacturer should stand behind there product and pay for returns of defective products. Software not the best.
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Overall 4
4.0

User Review

Jeffrey H., Newegg
9 August 2012
  • Pros: Fast, small
  • Cons: This device didn't work correctly from day 1. It is a pain to get it to feed the papers through correctly without jamming or pulling multiple papers at once.
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