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Dummy.190587
8.5 out of 10

Xerox DocuMate 3125

Great Deal: $279.99

Reviews and Problems with Xerox DocuMate 3125

Showing 1-9 of 9
Overall 2
2.0

MAC USERS - SKIP THIS ONE

Dave R., Amazon
17 February 2014
  • Summary: I just received this scanner today and started loading to my iMac as the advertisement said it was capable of. No such thing! It is extremely annoying when a product is misrepresented. Now I have to make the decision to return this or do something I did not want to do and hook it up to a PC. DON'T BUY THIS FOR AN APPLE COMPUTER.
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Overall 2
2.0

Buy this scanner if you like to scan in crooked

wicklivin, Amazon
16 February 2014
  • Summary: I will never, ever buy a Xerox or Visioneer scanner again. The center roller bit is garbage, everything will pull in and scan in crooked. Double feed detection is a joke, since it constantly pulls in multiple sheets. Save your money and buy something else. For the money I spent on this, I could have put it towards a better scanner. I have learned my lesson and will spend the big bucks to get a scanner that actually works.
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Overall 2
2.0

NON-COMPATIBLE FOR MAC SYSTEM!!

shuandrew, Amazon
25 December 2013
  • Summary: In these days, Xerox still manufacturing non-compatible hardware for Mac. Just received a gift (the person was not knowing that I am using mac system, assuming compatibility was out of context this days). After I started pulling my hair to find out how to install this scanner, retrieved the active code from third party to activate the scanner for mac system, still can't use it.
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Overall 2
2.0

Choose a different scanner

Howard S., Newegg
28 July 2013
  • Summary: Switched from a Fujitsu fi-4120C scanner because fujitsi would not update drivers from xp to win 7. Very sad because scanner was very good. Xerox arrived, looked great and had small footprint. Driver CD was damaged and would not load, bummer. Found drivers online at Xerox website, downloaded and installed. Software not intuitive and quite frankly not very good. Took a long time to setup, uninstalled and reinstalled until I got the desired settings.
  • Pros: Price was good if it performed properly, twain driver, speed
  • Cons: Everything else, driver disk damaged, constant jams, one touch and xerox software not good
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Overall 2
2.0

Device is not working properly

Ubo_AbdulMalik, Amazon
12 March 2013
  • Summary: Write in Arabic and translating by [...] When scanning system Simplex the picture out and the right side shaded in the case of Colors, Black in the case of scanning black and white The system Duplex underside as before in the system Simplex , either upper face shall be good I think that the device is no malfunction of the plant ...
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Overall 2
2.0

Not happy

Cindy K., Newegg
30 January 2013
  • Pros: It is compact. Newegg is good!
  • Cons: This scanner jams quite often, not good. Also, the last and final time it jammed for me I opened it up and the front door broke off. I tried to get Newegg to replace it and they said it would be Xerox that will replace it under the one year warranty. Wrong, Xerox would not replace it either. Xerox was also very rude about it when this all happened. I have had the scanner for less than 6 months. I would NEVER buy a Xerox scanner again, they do not stand behind their pr...
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Overall 2
2.0

Worst experience ever.

J M., Newegg
20 August 2012
  • Summary: First let me say that this product was ordered through my company and I had no say in where they ordered it from so they got it from C-D-W. I would've told them to get it from Newegg. Newegg is awesome and I order most of my items from them. I went ahead and rolled the dice and purchased a Brother ImageCenter AD-2000 and LOVE IT!!! Install driver, plug in scanner, put document in, push one button and it actually scans perfectly!
  • Pros: Small footprint. Easy to pick up and smash into the ground if you get frustrated with it.
  • Cons: By far the worst scanner I've ever used. I want to note that this could have been a defective item but I wasn't about to risk getting another one and having the same issues. The software utilities leave a very bad after effect on your computer even after uninstall. Followed directions, and tried scanning. I couldve honestly drew better free handed compared to what this thing did. I tried adjusting every setting with no true change to output quality. Called customer su...
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Overall 2
2.0

Not a great experience.

Eric Slay, Amazon
27 May 2012
  • Summary: Here is my experience with the Xerox Document scanner: In the box is the scanner, software, usb cord, US power pack and wires, a foreign power adapter (Europe I think), quick start guide, and a "mystery part" (more on that later). Installation was as easy as plugging it in and popping in the DVD with the installation software. BUT (here's my first problem): the installer wanted to install 4 separate programs.
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Overall 2
2.0

User Review

Yandex
7 May 2013
  • Excerpt: Направляющие ролики собирают тонер с бумаги и насыпают прямо на стекло нижнего сканирующего элемента. В результате при сканировании, на цифровом изображение образуются две вертикальные черные полосы (2 см. толщиной) перекрывающие даже текст.
  • Pros: Никаких. Устройство заделано из качественного пластика.
  • Cons: Постоянное застраивание бумаги и проглатывание нескольких страниц. Самозагрязнение.
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