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8.2 out of 10

Xerox DocuMate 3115

Xerox DocuMate 3115 The Xerox DocuMate 3115 is a scanner th Read more

Great Deal: $300.98

Reviews and Problems with Xerox DocuMate 3115

Showing 1-3 of 3
Overall 4

Horrible customer service with Xerox

jellyoink, Amazon
21 December 2013
  • Summary: We have had 2 of these in our business and they worked great, so we decided to purchase another one for our 3rd work station. This one will not scanner face down, when the other ones scan face down or up depends on what mode we put it in. And it would stop scanning and we have to reset it all the time. So I called Xerox customer service thinking there is something that needs to be adjusted then we're good to go.
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Overall 4

Did not meet my expectations

cheryl sullivan, Amazon
30 January 2013
  • Summary: This item did not meet my expectations the one touch software could never be loaded and we purchased two with the same issues. Spent way to much time with xerox technical support with no positive result.
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Overall 4

A bit disappointing

Dan W. Heinze, Amazon
23 January 2011
  • Summary: I am a Mac user. It says it is Mac compatible, and it is. But Xerox's website does not acknowledge that fact anywhere. No mention of Mac on Bundled Software page, downloads, drivers, anywhere. It comes with one CD for Windows, and one for Mac. Like most scanners, the software they include is at least one version old (so that you will want to pay for an upgrade). But it works. On the CD for Mac were 2 software titles. No Read Me, no paper instructions for Mac, nothing.
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