Summary: I bought this because of the Xerox name, and because I need a small scanner with a multi-sheet feeder. But everything about this screams JUNK! First, the installation process is anything but self-evident. The instructions in the manual and quick set-up guide are both incomplete and wrong. The on-line assistance is far more interested in capturing my name and address for furture marketing than actually doing anything helpful.
Summary: Right from the moment it came, it was a trouble. Tried calling the support and they could not resolve it. The returns department told me do to a lot of stuff, like printing invoices, faxing ti to them. Nothing really worked. They never even got back to check what was going wrong. The machine was scanning pages in its own directions. After the 5th or 6th page only half of the page would be scanned. It was a headache. Thanks to amazon for a great and smooth return.