Summary: I took a chance with this scanner knowing that it was no longer 'supported' by xerox, and knowing that it didn't come with the plastic paper holder and alignment accessory that should have been attached, or with any drivers or pertinent software or user's guide. But for that reason it was less than half what the other used scanners of the same model, and one fifth the price of the only new one offered.
Summary: I've had this scanner about five years now, and it still performs fine. You do have to replace the springs that grab paper every few thousand sheets. (I've probably scanned 30 or 40 thousand pages or so). I did not find the included software worked particularly, so I got Abbyy FineReader, which works very well for OCR and scanning. Still, installation was not smooth (this has no doubt improved since I installed it).
Summary: I have used this scanner for around 4 years. I use it every day - sometimes for an hour or so. It is fast, efficient, and it doesn't jam much. I like the scanner interface also. It is expensive, but it is really worth it if you scan alot. Today I'm scanning about 300-400 double sided checks from my bank statment and it did it without a hiccup.
Expensive, but worth the money if you have high volume scanning needs
Jim Herdt, Amazon
19 April 2009
Summary: If you do a lot of scanning this is the one you want. This is the 3rd unit my company has purchased. Unit number 1 has been in service 3 years, unit number 2 for 2 years, and this new scanner. No problems - easy setup - FAST SCANNING - excellent scan quality and ability to configure scan options. Comes with Paperport and OmniPage which aren't great, but get the job done.
Relatively fast international delivery; very satisfied!
Eduardo M., Amazon
16 April 2009
Summary: I was surprised to have found a company willing to ship a scanner outside the US! I've always wanted to buy the Xerox DocuMate 252, so I decided to try. It took around 2 weeks for it to arrive in Barbados. I'm pleased with it.
Summary: I have now owned the DocuMate 252 for over one year and it is amazing! Our real estate company scans virtually every contract, legal document, tax bill, tax return, etc. with virtually no problem. The scanning itself is amazingly fast (but the lamp first must stabilize when you've just started a job when the machine was dormant - which involves a short delay of about 20 seconds). We routinely scan 40 to 50 page contracts without problem.
Summary: I did a lot of research before buying this scanner and I have not been disappointed. The machine is very solid and the document scanner feeds almost flawlessly. It is very fast and the one touch buttons allow for one sided and two sided scans to .pdf at a touch of a button. You can scan letter and legal sized documents and each document can be run through the OCR to allow for normal Adobe search capabilities.
Summary: What a great product. I searched, researched and found the answer I was looking for - a compact product that I could put lots of paper into and quickly scan into various formats and then file or send back out as email, fax or post to internet (FTP). I also didn't have to have a Phd in computer science to do it. It is plug and play and very intuitive. I have gone from 16 file cabinets to none and drawers full of deal folders to everything on my computer. Life is good!
Summary: The Xerox DocuMate 252 scanner proved to be the perfect item for our busy medical practice. Documents can be scanned into the patient record amazingly quickly. 15 sheets are commonly loaded into the unit and scanned fast without having to babysit the unit to insure proper transfer. The software provided works very well and allows you to save the document in all file formats with excellent OCR software. It's small size made me initially leery but it is a workhorse.
Summary: The scanner exceeded my expectations and support is fantastic. I am using the scanner in an insurance office. The scanner can be set up to scan to multiple locations (employee's files) with the selection of 9 customizable presets and simply pressing simplex or duplex. Very fast. Really does scan about 25 pages per minute at 200 dpi (8 1/2 x 11) and 50 pages in duplex mode. Easy to set up. If you purchase it download the update to the Omni Page scanning software.