Summary: The scanner works spectacularly; if you know how to foul/fool the end paper sensor. After spending 2 hours looking at all of the moving parts (there's only 5 or so of them) If you crazy glue a staple to prevent the bottommost switch so that it can't return all the way to the top of the support, thus triggering "paper jam," you can fool the device in to thinking that there cannot be a paper jam,even if there is one :-)
Summary: Our office uses the Documate to scan patient's charts, explanations of benefits & other misc. paper communications. We successfully scan over 800 pcs daily w/out any problems. The Documate is fast, reliable and priced @ a good value.