Good Scanner w/great software but poor life length
Almost Done Workin, Amazon
27 September 2013
Summary: I have owned several of the Documate Scanners (252 and 262's) and I found their One Touch Software to be the best of any interface that I have used. You can scan to multiple destinations and have multiple profiles set up so scanning is easy and fast. The sheet feeder is a little finicky but with proper cleaning it seemed to work fairly reliably.
Summary: I took a chance with this scanner knowing that it was no longer 'supported' by xerox, and knowing that it didn't come with the plastic paper holder and alignment accessory that should have been attached, or with any drivers or pertinent software or user's guide. But for that reason it was less than half what the other used scanners of the same model, and one fifth the price of the only new one offered.
Summary: I've had this scanner about five years now, and it still performs fine. You do have to replace the springs that grab paper every few thousand sheets. (I've probably scanned 30 or 40 thousand pages or so). I did not find the included software worked particularly, so I got Abbyy FineReader, which works very well for OCR and scanning. Still, installation was not smooth (this has no doubt improved since I installed it).
Summary: I've had this scanner for almost three years, and it worked well for about two and a half years and has been more or less impossible to use since then. Like that of another reviewer, the roller on my machine now fails to grip pages (in fact, it fails to turn at all in some circumstances). Scans of more than one page don't work.
Summary: Bought this item in March 2009. Worked fine out of the box. Stopped working at the end of June 2009. Xerox confirmed (after having me do tests) that the unit was defective. Got an RMA number and it cost me $40 to ship it back. Still waiting for a replacement.
Summary: I have used this scanner for around 4 years. I use it every day - sometimes for an hour or so. It is fast, efficient, and it doesn't jam much. I like the scanner interface also. It is expensive, but it is really worth it if you scan alot. Today I'm scanning about 300-400 double sided checks from my bank statment and it did it without a hiccup.
Expensive, but worth the money if you have high volume scanning needs
Jim Herdt, Amazon
19 April 2009
Summary: If you do a lot of scanning this is the one you want. This is the 3rd unit my company has purchased. Unit number 1 has been in service 3 years, unit number 2 for 2 years, and this new scanner. No problems - easy setup - FAST SCANNING - excellent scan quality and ability to configure scan options. Comes with Paperport and OmniPage which aren't great, but get the job done.
Relatively fast international delivery; very satisfied!
Eduardo M., Amazon
16 April 2009
Summary: I was surprised to have found a company willing to ship a scanner outside the US! I've always wanted to buy the Xerox DocuMate 252, so I decided to try. It took around 2 weeks for it to arrive in Barbados. I'm pleased with it.
Summary: We use Adobe Acrobat Pro version 8 to scan documents and at the same time we have it perform automatic OCR all at once. Once scanned and OCR'd with Acrobat, if we need the actual text any time in the future we can 'save as' that document as a Word file. It's a system that works well for our office. So, when we needed another scanner to work with our new Vista machine, I read the reviews and the Xerox 252 came out on top.
Summary: I have now owned the DocuMate 252 for over one year and it is amazing! Our real estate company scans virtually every contract, legal document, tax bill, tax return, etc. with virtually no problem. The scanning itself is amazingly fast (but the lamp first must stabilize when you've just started a job when the machine was dormant - which involves a short delay of about 20 seconds). We routinely scan 40 to 50 page contracts without problem.