Summary: This scanner arrived with an incorrect power adapter in the box. Xerox customer service replaced it for the correct one promptly. The software that comes with the scanner is not usable on newer systems. As described in the product description it works with Windows XP and older.
Summary: I have had this up and running in my law office for almost a year, now. Replaced a Fujitsu scanner that consistently jammed and mis-fed. With the Xerox I have experienced exactly two misfeeds out of thousands of scans, one because I neglected to remove a staple and the other because I failed to...
Summary: When I purchased this scanner the provider was out of stock of the simplex model so we settled on a deal for the duplex version. It is providing me with excellent service and I have no complaints.
Summary: I have been using the DocuMate for two months, but it was in use for some time before I arrived at my company. I like the machine a lot and have considered calling my co-workers at my former place of business to recommend it.
Summary: Bought this for a research project. Broke down after scanning just under 4,000 pages (it's supposed to scan 2,500 per day). No longer under warranty (2 mos. past), so Xerox refused to send another one. Xerox does not service it's own products or sell replacement parts.
Summary: This product fairly reeks of the "rush to release" syndrome. The instruction manual comes with several separate "Errata" sheets attached, correcting misinformation inadvertently printed in the manual.
Summary: I have to scan medical documents, sometimes 4 or 5 at a time, to .pdf. Interfacing with Acrobat 6 was a problem at first, but Acrobat 6 Prof and Standard have an update, 6.0.2, and after that, I had no problems. This machine is FAST. Zip, zip, zip! Done!
Summary: For the past several years I have used Epson flatbed scanners for both personal and business use. My Epson scanners provided a very good scan quality, and at a decent scan speed. The Epson software interface was ok, but not the greatest.