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Xerox DocuMate 162
6.7 out of 10

Xerox DocuMate 162

The Xerox DocuMate 162 is a color sheetfed document scanner that Read more

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Reviews and Problems with Xerox DocuMate 162

Showing 1-10 of 19
Overall 6
6.0

Don’t last much after Warranty is up.

Ancelatus G., Newegg
27 September 2011
  • Summary: After using for just a little over a year and warranty expired, scanner glide plastic strips which allows that pages to go through the scanner started coming loose. Now that the strips are coming unglued, 4 out of 5 pages are jamming.
  • Pros: Very Quick Scans, Converts to Excel.
  • Cons: Lamp warn up time is slow.
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Overall 10
10

Excellent scanner

mike D, Amazon
26 June 2011
  • Summary: I had it for about 2 mos and it works very well. Compatable w Windows 7 and had not jamed once!
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Overall 2
2.0

No parts available

MSCPA, Amazon
25 June 2011
  • Summary: This scanner worked great for about 22 months before developing a consistent pattern of jamming. Rollers were cleaned but the issue was traced to the thin white plastic part on the inside of the door just below the feed rollers.
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Overall 10
10

Speedy and easy to use

Frank Steele, Amazon
21 June 2011
  • Summary: The Documate 162 was very easy to set up, install, and use. Duplex scanning is terrific. My sole beef is with a tendency of the scanner glass/window to get dirty after 50 or so pages of books are scanned, which means a short break to pop the scanner open and clean the glass.
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Overall 8
8.0

2nd review (after exchange)

Frank C., Newegg
27 May 2011
  • Summary: That pretty much covers it. My first one was a dud, the scanning mechanism sounded like something was broken inside and the scans were a garbled mess, but the second one works quite well, so I'm writing it up as a fluke.
  • Pros: Fast, Twain compatible, ADF works well (no jams or double feeds yet). Scans look good.
  • Cons: Onetouch interface a bit clunky, not very intuitive, takes getting used to. Lots of unnecessary and system clogging bloatware that I couldn't wait to uninstall. Grayscale and color scans result in very large pdf files, even at lower resolutions (no file compression?)
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Overall 4
4.0

First impression not good

Frank C., Newegg
23 May 2011
  • Pros: Fast, Twain compatible.
  • Cons: Comes with lots of bloatware, some that require you to purchase a license to download current driver. That was annoying. But the real problem here was the scanner didn't work. Unless I scanned a document at 400 dpi or higher (very very slow) the end result was garbled black lines with only a hint...
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Overall 8
8.0

Small footprint workhorse

B. Boyd, Amazon
22 May 2011
  • Summary: This is my second purchase of this scanner (purchased an additional unit, not a replacement). The first one (actually a 152) has endured being moved cross-country twice a year for 3-4 years.
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Overall 10
10

What a product

CDE from Lexington, KY, Amazon
18 April 2011
  • Summary: I had been talking about scanning the piles of paper that we generated in the last many years, I did not get to this place until recently. I have have now learned how to use this machine and would recommend it to anyone who wants to spend a little time to learn the process and then watch the paper...
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Overall 10
10

Scanner Heaven

Regis J. Bates, Amazon
16 March 2011
  • Summary: This is one of the best scanners I have had over the years. The auto-duplex feature saves me a ton of time, the scanner is accurate and easy to use. It takes up a small footprint on valuable desk space and has never given me any problems.
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Overall 10
10

no good

Daniel L., Newegg
7 March 2011
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