Summary: This is my second purchase of this scanner (purchased an additional unit, not a replacement). The first one (actually a 152) has endured being moved cross-country twice a year for 3-4 years. They both work well; the only functional issue is that dust gets on and behind the scan glass and can make lines on the scans. One it's behind the glass, there's no way to clean it.
Summary: I have a chiropractic office and was looking to move my office to paperless. I was looking for a scanner that would integrate easily with my third party software. I have been very pleased with the speed of the scanner for all documents.
Summary: I had been talking about scanning the piles of paper that we generated in the last many years, I did not get to this place until recently. I have have now learned how to use this machine and would recommend it to anyone who wants to spend a little time to learn the process and then watch the paper "fly" through the machine to be captured in a usable format moments later.
Summary: This is one of the best scanners I have had over the years. The auto-duplex feature saves me a ton of time, the scanner is accurate and easy to use. It takes up a small footprint on valuable desk space and has never given me any problems.
Summary: This scanner worked great for about 22 months before developing a consistent pattern of jamming. Rollers were cleaned but the issue was traced to the thin white plastic part on the inside of the door just below the feed rollers. The adhesive on this piece has failed causing it to catch the inserted paper. It's easily accessible but of course Visioneer does not make this part available for replacement.
Xerox DocuMate: Is it the hardware? Or is it the software?
27 May 2012
Summary: Is it the hardware? Or is it the software? It is hard to say which is the better value, but both may be worth the $399 we paid on eBay for this powerful bundle. The scanner is no slouch as it gobbles down up to 50 pages automatically, and sorts them out even if not perfectly aligned at the start. Then it piles them up at 25 pages-per-minute ready to re-file or process.
Summary: The Documate 162 was very easy to set up, install, and use. Duplex scanning is terrific. My sole beef is with a tendency of the scanner glass/window to get dirty after 50 or so pages of books are scanned, which means a short break to pop the scanner open and clean the glass. Otherwise, works very well, integrates well with Windows 7, and the software is very well designed. (December 2013:) I saw my review today, and wanted to add an update.