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Xerox DocuMate 152
6.8 out of 10

Xerox DocuMate 152

Do you want to do more with the paper on your desk? Would you li Read more

Great Deal: $251.99

Reviews and Problems with Xerox DocuMate 152

Showing 1-10 of 10
Overall 2
2.0

Not happy!

linda oberholtzer, Amazon
25 November 2014
  • Summary: It was defective. It scanned with a gray background. When I returned it I did not get a full refund. Not happy.
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Overall 2
2.0

After 6 months it died.

Domingo, Amazon
1 August 2014
  • Summary: As a former Xerox Technician I am familiar with troubleshooting their products however this one has me stumped. After about 6 months of solid usage the unit went belly up. No identifiable errors reported to the OS. It simply stops scanning mid page on the first page.
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Overall 2
2.0

Shame Shame Shame

Hossam Tanana, Amazon
8 October 2013
  • Summary: It is shameful to be treated like this for a new product Adorama doesn't want to either repair or trade a defective item so i had to dispute with my credit company....
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Overall 2
2.0

Does not have Mac OS X Drivers

James Dolan, Amazon
24 January 2012
  • Summary: I had to buy another separate program called VueScan to get this scanner to work with Mac OS X. And VueScan is a nasty little piece of software in itself but it will have to do since there is nothing else. The built in Mac OS X Image Capture program does not detect this scanner. Just an FYI.
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Overall 2
2.0

ADF pad apparently not available

Phillip "Physician", Amazon
26 January 2009
  • Summary: I have used the DocuMate 152 scanner on some thousands of pages and the ADF pad has worn out. When I contacted our Office Supply store about this, they began to search for a replacement. After waiting some time, I called them back.
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Overall 2
2.0

NOT VISTA COMPATIBLE

Robert G. Eliason, Amazon
24 March 2007
  • Summary: I actually thought I was smart when I checked the Xerox site to see if the product was Vista compatible before purchasing. Sure enough, they had a driver update box which included a selection for Vista and English.
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Overall 2
2.0

Windows XP won't accept Documate as a second scanner.

Eileen Phelps, Amazon
4 January 2007
  • Summary: This is not Xerox' fault, apparently. I have been unable to use this scanner because I need to continue to use the scanner I've already got. The Documate does not handle scanning pages from books or photo albums. I wouldn't want to sheetfeed any antique photos even if they are loose.
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Overall 2
2.0

Great Idea with Awful Execution

Steve, Amazon
28 December 2006
  • Summary: I forked over 'real' money for this scanner because I didn't want something that was mickey mouse. I also thought that it would be better to get a product that just claims to do one thing - scan - instead of a multifunction print/copy/fax/scan.
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Overall 2
2.0

Scan Volumes Over 10,000 FORGET THIS UNIT

Ror Meister "rormeister", Amazon
28 December 2006
  • Summary: The scanner is perfectly capable and in fact does a very good job on 20 or fewer pages per set. However, there is a wear item that they don't warn you about. It's called a ADF Pad assembly. They provide an extra one "Free" with every scanner.
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Overall 2
2.0

User Review

pobedit9, Yandex
1 December 2013
  • Excerpt: Брал на замену Canon DR-2020U (был на ремонте, рабочая лошадка, отличная вещь).
  • Pros: - Да! Быстро сканирует. Да! Качественно! Но очень редко!
  • Cons: - Сканирует через раз, постоянно выдает ошибку - Сплошной недостаток - Первое впечатление о ПО сложное, на много сложнее чем Canon DR-2020U
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