Summary: As a former Xerox Technician I am familiar with troubleshooting their products however this one has me stumped. After about 6 months of solid usage the unit went belly up. No identifiable errors reported to the OS. It simply stops scanning mid page on the first page.
Summary: I had to buy another separate program called VueScan to get this scanner to work with Mac OS X. And VueScan is a nasty little piece of software in itself but it will have to do since there is nothing else. The built in Mac OS X Image Capture program does not detect this scanner. Just an FYI.
Summary: I have used the DocuMate 152 scanner on some thousands of pages and the ADF pad has worn out. When I contacted our Office Supply store about this, they began to search for a replacement. After waiting some time, I called them back.
Summary: I actually thought I was smart when I checked the Xerox site to see if the product was Vista compatible before purchasing. Sure enough, they had a driver update box which included a selection for Vista and English.
Windows XP won't accept Documate as a second scanner.
Eileen Phelps, Amazon
4 January 2007
Summary: This is not Xerox' fault, apparently. I have been unable to use this scanner because I need to continue to use the scanner I've already got. The Documate does not handle scanning pages from books or photo albums. I wouldn't want to sheetfeed any antique photos even if they are loose.
Summary: I forked over 'real' money for this scanner because I didn't want something that was mickey mouse. I also thought that it would be better to get a product that just claims to do one thing - scan - instead of a multifunction print/copy/fax/scan.
Summary: The scanner is perfectly capable and in fact does a very good job on 20 or fewer pages per set. However, there is a wear item that they don't warn you about. It's called a ADF Pad assembly. They provide an extra one "Free" with every scanner.