Product not as described/ ECTREMELY poor customer service
26 February 2012
Summary: I purchased the xerox 7600 portable scanner believing it to be 17x12 as the product dimensions specified. When I received the merchandise I measured it and it came up to a scant 14x9. Needless to say I am displeased with the inability to properly advertise their wares on amazon. After a lenghty debate with the seller DAHMART, I find myself very frustrated with the seller. Apparently selling online means they have no regard for customer service.
Summary: Save yourself. I am beyond saving. I am totally locked into Visioneer because I bought one long ago and have all my creative work (cartoons) in their software. But I urge you to look elsewhere for a scanner. My old Visioneer One Touch 7100 crashed all the time causing me to reboot several times a day. And of course, Visioneer conveniently makes sure that you need a new scanner with each new Windows iteration. Beware Visioneer.