Two have worked well and have had a good life span
DT Vision Care,L.L.C., Amazon
19 November 2014
Summary: I have had four of these models. Two have worked well and have had a good life span. Two were trouble from the initial installation. Seems like you have a 50% chance of getting a working model. I am unhappily waiting for authorization to return my latest purchase.
Summary: I'm an analyst for a big organization and my experience with the POS is another in the long line of frustrations. The current downloadable driver for Windows 8 will not even install on Windows 8. I've tried on 6 different PC's and the same thing happens - The install progress bar gets 95% of the way across, then rolls back and says the install was interrupted. No log - No messages to troubleshoot on - Nothing.
Summary: This scanner is a huge disappointment. The quality of the scans are very poor. Can barely read things that were originally computer generated and printed. Will not take paper in. Paper gets stuck 95% of the time. have to shut down program constantly and reboot. Second, third, fourth, and often fifth time, it still won't take the pages in. Huge waste.
Summary: didn't work at all. Have to return it. Scanner doesn't work on any of the 9 computers in our office. I would not even reccomend this scanner to someone I didn't like. It would have been better to simply throw the money in the street.
Summary: * One Star for the CEO of VISIONEER(c). "I" got the unit to work. It was blurry. Tech support was useless. I even talked to the CEO of the Visioneer and he complained that "I" took up too much of his tech support team in finding his problem. It was a fix THEY should have known about. Instead of focusing on the problem, HE considered our "team" effort of finding and resolving the problem, a problem. We have a term for people like this in the Marines, A554*1@.
Really Fast But Install is Braindead, OK for Win7 64-bit
20 July 2011
Summary: I'm keeping this scanner, only because it's lightning fast and works great with Twain Multiple Acquire. However, if you're an inexperienced and easily frustrated Windows user, you may end up throwing this against the wall before you get it working. I only thought about that, three different times. But since I'm a propeller head, I kept trying.
Summary: I bought this scanner and immediately noticed that one side scanned great while the other side scanned fuzzy. I tried to adjust the settings all day long but couldn't focus the scanner on the one side, since I purchased a dual sided scanner it is important for me to be able to scan both sides as best as possible. So, I returned it and exchanged it for another one (same model) thinking it might have been an issue with that particular scanner.
Summary: This scanner is great for managing your home office paperwork and some pictures. Is not a great picture scanner but does an OK job for emailing stuff and Facebook type stuff. I would recommend a flatbed scanner for saving higher quality pictures. The software packaged with the scanner is top notch. You can scan a document and add it to an existing document stack with no problem. The stack can be a pdf document too.