Summary: I've had Visioneer products going back to the late 90's. Back then, they were black and white, and ran through the parallel port (remember those?) This latest in the evolution produces good images, quickly and is less prone to jam than any of it's predecessors. It would have received a "5" except for the wonky "One Touch" software bundled with the scanner that sometimes gets a mind of it's own and refuses to work. Still, one of the best sheet-fed scanners around.
Summary: This scanner is a huge disappointment. The quality of the scans are very poor. Can barely read things that were originally computer generated and printed. Will not take paper in. Paper gets stuck 95% of the time. have to shut down program constantly and reboot. Second, third, fourth, and often fifth time, it still won't take the pages in. Huge waste.
Summary: didn't work at all. Have to return it. Scanner doesn't work on any of the 9 computers in our office. I would not even reccomend this scanner to someone I didn't like. It would have been better to simply throw the money in the street.
Summary: * One Star for the CEO of VISIONEER(c). "I" got the unit to work. It was blurry. Tech support was useless. I even talked to the CEO of the Visioneer and he complained that "I" took up too much of his tech support team in finding his problem. It was a fix THEY should have known about. Instead of focusing on the problem, HE considered our "team" effort of finding and resolving the problem, a problem. We have a term for people like this in the Marines, A554*1@.
Really Fast But Install is Braindead, OK for Win7 64-bit
20 July 2011
Summary: I'm keeping this scanner, only because it's lightning fast and works great with Twain Multiple Acquire. However, if you're an inexperienced and easily frustrated Windows user, you may end up throwing this against the wall before you get it working. I only thought about that, three different times. But since I'm a propeller head, I kept trying.