Excerpt: Love this Visioneer Partriot 430. Almost trouble free. Scan quality great! Pros: Scans fast! Scans legal, scans in color & scans duplex documents! Almost trouble free! Paper jams easy to release. Can scan document after document within seconds! Cons: Shaded text do not display in B&W scans, but can be scanned in color. B&W photos must be scanned in color to see.
Pros: Accurate Color, Easy To Set Up, Excellent Software, Good Bit Depth, Good Resolution
Summary: I read previous reviews of this scanner scoring one star. I have a vastly different experience. Installation was a snap. I'm running it at thye office with an outdated computer, Athlon 800 with 500 MB memory running XP professional. I already had PaperPort 9 installed, I updated it with the included version 11. I also installed the Omnipage but I don't really use that software. The scanner is very fast, duplex.
Visioneer Patriot 430 a headache and frustration....
James E. Binns, Amazon
9 February 2009
Summary: I had this scanner for less than a year and Visioneer has the worst technical support (may be on planet earth). For some reason, the scanner stops scanning in the middle of the first page, and there are no solutions. I installed the software and drivers on a new dell PC, and it came up with the same error. I bought atleast 12 scanners from visioneer directly, and I'm not buying this brand anymore for my company.
Summary: I have now owned this scanner for two weeks and it has been two weeks of hell. From the first try there was problems. I have excellent scanning software and the last scanner I added for my business was a piece of cake. I can't tell if the scanner works because all it keeps saying is that there is a problem with scanner intreface. I have own this for two weeks and I have not been able to scan one piece of paper right. Now lets talk about tech support for this company.