Summary: Seven years ago my mother bought me an iMac because my old computer too out of date for the computer applications I needed to use for school. Being a huge fan of iMacs, I was estatic with joy, and to make things better I received a free digital camera and a scanner with the computer.
Summary: I purchased the Astra 2100U ,mostly because the price point for a 32 bit scanner was hard to beat. A little nervous on how it would perform ,however I was pleasantly surprised. I ended up removing all of the software bundled with this product except the VistScan software and the Adobe PhotoShop Home...
Summary: I bought one of these about 3 years ago and it has given good service, running on Windows 98. I now have windows XP and as other reviews have said, the software provided with the product does not work at all with XP. However, the critisism in some of the reviews above is not up to date.
Summary: Initially my scanner worked quite fine and I was pleased with it...however, every time I signed out of it, it gave me an error message. I had removed the software on my computer and went to re=load it all....when i did my scanner Umax cd....it froze my computer up....I had no where to go for help.
Summary: I have used UMAX scanners since 1996 (the 1220S and 2100U) and had fairly good luck with them until recently. UMAX customer support has always been pretty much non-existent but their scanners had a good following so one could always find a solution to their screwy driver problems if one looked...
Summary: Like some of the other reviewers, I tried to load the included software for this UMAX scanner on a new computer with Windows XP. And XP will not recognize the software at all. (Actually, I think this scanner's software was written for Windows 95??
Summary: This scanner does not work with Windows 2000 despite what the Umax website states and it also does not work with my wife's Apple iBook. I have spent hours de-installing and reinstalling the software to no avail.
Summary: I've tried to install this scanner on three different computers with similar bad results. On the Macs (G4 running 9.2 or G3 running 8.6), the system freezes and has to be rebooted regardless of what I do. On the PC running Windows 98, the scanner can't be found.
Summary: As a customer of this product, I would give Umax a 1 star. Why? Mainly because they are wanting more money if you dont have an older operating system. I am running XP like most other computers are, and had this scanner for a year on a 98 machine.