Summary: Seven years ago my mother bought me an iMac because my old computer too out of date for the computer applications I needed to use for school. Being a huge fan of iMacs, I was estatic with joy, and to make things better I received a free digital camera and a scanner with the computer. I thought this would make my work as an artist so much easier. However, this year I realized that out of the four machines just mentioned, the only one that still works is my old computer.
Summary: I purchased the Astra 2100U ,mostly because the price point for a 32 bit scanner was hard to beat. A little nervous on how it would perform ,however I was pleasantly surprised. I ended up removing all of the software bundled with this product except the VistScan software and the Adobe PhotoShop Home Edition 3.0. I like the ease of use on the copy utility, and use it often.
Summary: Initially my scanner worked quite fine and I was pleased with it...however, every time I signed out of it, it gave me an error message. I had removed the software on my computer and went to re=load it all....when i did my scanner Umax cd....it froze my computer up....I had no where to go for help. The place I bought my computer said " you must have a UMAX" and so you'll have to put in your "start up" cd.
Summary: I have used UMAX scanners since 1996 (the 1220S and 2100U) and had fairly good luck with them until recently. UMAX customer support has always been pretty much non-existent but their scanners had a good following so one could always find a solution to their screwy driver problems if one looked around on the web. With the advent of Windows XP however, you might as well throw your UMAX gear away.
Summary: This scanner is very good for the money. If you see any reviews that make you hesitate, dont listen to them. Installation of hardware was simple and easy. The manual is so-so, but good enough.[The product requires you to have the USB plug plugged directly into the computer, and if you do not have any available, you must get a USB hub(something cheap and easy to install, probably can buy it here) for it to run.
Summary: This scanner is real cheap and works great, I've owned one for 2 years. The scanning software is very basic, but if you have Photo Shop or some off-shoot of it, you really can't beat this scanner for the price. I've used one's that are 5x as expensive and frankly can't tell the difference (they may be a little bit faster). It's not the fastest in the world, but it has worked fine for me for 100's of photos and even text documents.
Summary: I bought one of these about 3 years ago and it has given good service, running on Windows 98. I now have windows XP and as other reviews have said, the software provided with the product does not work at all with XP. However, the critisism in some of the reviews above is not up to date. I have loaded updated software from the Umax site, which was free and works fine with XP. In fact it appears identical in use with the software initially provided.
Summary: I given this product for Christmas to run on my gateway 2000 2oomhz PC running windows 95b. I was unable to get the scanner operational I contact both Umax and Gateway. Umax was of no help and told me to change my IRQ for my USB port. Then I contact Gateway and was told that the USB port is working and that the Software for this product is the problem. Umax stated unless I change the IRQ they will not help me.
Summary: Windows 2000 and MAC OS9 prove problematic. Windows 95/98 - Scanner worked well and was easily set-up. MAC OS 9.0 - Scanner installed and worked well but I cannot uninstall the scanner, when it is not connected the whole system crashes. Windows 2000 Pro - After 18 months I finally have this scanner working in windows 2000 it turns out that the umax software installs the driver file pv8630.sys into you c:\winnt\system32 folder, if you move this file to the c:\winnt\system...