Reviews and Problems with Reflecta CrystalScan 7200
Showing 1-10 of 127
J. K. Tidmarsh "John T", Amazon
17 March 2015
Summary: This product has been a nightmare and it has taken me days to scan any slides. Was delivered with the wrong plug to the power supply so I couldn't plug it in. To be fair an email to the supplier had one to me by the next day but not a great start. Comes with Adobe Elements 12. Installation guide says that this is optional if you already have an alternative. as we already have Adobe Elements 13 then we opted to instal just the driver.
Summary: Having tried 3 other scanners, which I returned to Amazon, without any success, this one did all that I expected, having previously used a PF3650 for several years but finding it impossible to get a Driver for it when I converted to Windows 7. My problem was to digitilise a collection of some 8000 slides accumulated during a lifetime in Kenya that I wish to pass on to my children in a compact form. I still have some 2000 slides to go!!
Summary: These are similar to pacific image products from the states (possibly rebadged for european market). My personal experience of their products are that they become expensive paperweights and the company do not want to know. there are some really good products out there that I would trust my precious film with. Not sure if it would be this product. Seriously look around and save yourself a headache in the future.
Summary: I bought this to copy some 2,000 slides to my computer so that my kids could each have access to family photos going back 50 years. My original intention was to purchase a new scanner with a slide adapter but, after reading some reviews, I came to the conclusion that a dedicated slide scanner would be a better buy. Certainly, this is a slow process. I manage around 30 slides in an evening - at 1800 dpi. I can watch T.V.
Summary: The item had what I considered to be a software problem but the vendor requested a return of everything. It came back with the observation that no fault could be found. Unfortunately for the vendor a packing note had been left in the box by Reflecta the first sentence of which the vendor had translated for me but not the second. I had this translated and it was to the effect that the software and firmware had to be updated.
Summary: I bought this scanner recently to digitise parts of my film archive. I used to use a Nikon Coolscan, which is still in a box somewhere (complete with SCSI interface). Anyway, I was a bit concerned by the software issues that some Mac users have been encountering with this scanner, so thought I'd add a comment about my recent experience.
Summary: We had a LOT of hassle with this - I recommend that if you have problems, contact Reflecta's techinical support direct, not the retailer (Avides), who know nothing and simply pass on queries to Reflecta, then if you're lucky, they'll pass back some of the response. Be aware that scanner currently (Nov 2011) is being shipped with an out of date version of Cyberview, which has an unacceptable bug in it. You need to install a new scanner driver, then update Cyberview to v5.
Summary: Very impressed with scan quality, by going up a model or too I could have had speed too, but am happy to compromise. We use the scanner in a photo lab environment, and use 3600 dpi without digital ice and then tweak in photoshop if necessary. Software took a bit of working out but is fine.
Summary: If you are a Mac user, be aware that this scanner uses Cyberview X as its driver, and there is no Intel native version of the driver yet. This makes this scanner useless in Lion, since the latest OS doesn't support Rosetta. Cyberview X 5.0, compatible with Lion, is promised for late summer/early fall.
Summary: The package I received may well have been rejected and returned already - the manual had a well-thumbed look, no plastic wrappers, disc envelopes left open ... And the AC adapter provided was unsuitable for the United Kingdom. Rang Amazon Customer Service and had great difficulty trying to explain to the charming but hopeless operator what an AC adapter was, that to work in the UK a power adapter should have three prongs not two, and that this is a situation where two...