Reviews and Problems with Plustek SmartOffice PS286 Plus
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False advertising from customer support
T. Lairby, Amazon
21 July 2013
Summary: After seeing the video for the Plustek PL2550, which claimed it has "Dual illumination to eliminate folds or wrinkles" I contacted plustek to learn what other scanners had "Dual illumination to eliminate folds or wrinkles". After a few attempts got someone to reply and after a week of exchanges, the kind representative (I removed her name from this post as she was the middleman) answered my question on June 27, 2013 with the following, small paragraph: Finally got an...
Summary: Entgegen der Herstellerangabe wurde der Scanner auf meinem Mac OS X nicht erkannt. Ein Scannen war nur mit Windows unter VMware möglich. Plustek Support war ratlos und antwortete nach zweimaliger Frage und Antwort nicht mehr.