Summary: I purchased this scanner one month ago and out of 30 days of scaning I was able to succeed 5 consecutive days without encountering problems. The scanner would mysteriously begin giving me a totally black output on the pdf file. I would waste hours re-booting the computer, toggeling the device on/off, and re-loading the drivers. I found the on-line PDF "user guide" to be minimal and it never mentioned the problem of a black output.
Summary: After seeing the video for the Plustek PL2550, which claimed it has "Dual illumination to eliminate folds or wrinkles" I contacted plustek to learn what other scanners had "Dual illumination to eliminate folds or wrinkles". After a few attempts got someone to reply and after a week of exchanges, the kind representative (I removed her name from this post as she was the middleman) answered my question on June 27, 2013 with the following, small paragraph: Finally got an...
Summary: A lot smaller than expected, but great software and speed. Easy to set up for one-button scanning. Very good image quality. Seems sturdy, but just looks so small sitting there. Highly recommended.
Excerpt: I purchased the scanner to put all the documents into the computer that were needed for a refinance. It handled one- and two-sided documents, check stubs, licenses, ... anything I needed to scan, and it is very fast.The product works very well and it arrived quickly. B&H's price was very good too. I am very pleased with the machine. I have started emptying file drawers and scanning other things in.
Pros: Easy To Set Up, Excellent Software, Good Resolution
Summary: Would recommend over the documate, can't believe it is half the price with light years ahead technology.
Pros: After years of "waiting" on a documate lamp to warmup, this little guy is a breath of fresh air, no more end of the day crunches waiting to scan invoices before sealing up the boxes. Great Product
Cons: limited mac capability - you will need to have parallels to use the readable pdf, business card, etc functions