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Plustek OpticSlim 2420T
5.8 out of 10

Plustek OpticSlim 2420T

Compact size, unsurpassed image quality, and high-performance Read more

Best Price at Amazon

Reviews and Problems with Plustek OpticSlim 2420T

Showing 1-10 of 27
Overall 4
4.0

Did not get Rebate either

Clinton D., Newegg
11 October 2008
  • Summary: I'm not completely out of luck since the scanner does work ok, but I'm making it my life's mission to warn others about this manufacturer's unreliable rebates.
  • Pros: Scanner works ok.
  • Cons: Bought the scanner in February 2008 and sent in rebate within 30 days. Have received nothing since then. I sent multiple E-mails with attached PDFs of submitted rebate to the address on the rebate form with no response. I called once, they took my name and phone number and promised to call back a...
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Overall 2
2.0

Totally Worthless

John B., Newegg
8 June 2008
  • Summary: This is the most worthless product I've bought in three or four years. Overpriced unless you can actually make money by buying it. Even then I'd suggest you throw the unopened box away.
  • Pros: Small. Won't take up much room in your trash can.
  • Cons: Horrible software. Will NOT work on Vista on my new Thinkpad despite trying others' techniques for one entire day. On XP, scans once after fresh boot. If you then close the TWAIN app, will not relaunch auto or manually. Must reboot. 68 minutes with tech support. No help. Also, for USAA banking me...
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Overall 10
10

Scanner is working fine

Clinton D., Newegg
16 March 2008
  • Summary: I trust Newegg more than any other online tech store right now. I think they are more careful with their rebate offers than other stores.
  • Pros: Much faster than my AIO printer/copier/scanner. Small, USB powered so no extra power brick. Included software useful and works with Windows 98SE (can't count on current peripherals to go back that far). Great deal for price (provided rebate comes through). No reliability concerns so far. I'm happ...
  • Cons: Somewhat steep learning curve with included S/W. Had to play with it awhile to figure out how it works, but OK for the price (included with scanner). S/W won't do searchable PDFs (my AIO scanner, bought over a year ago, will).
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Overall 6
6.0

CHEAP NOT Recommended

Xiaoxi L., Newegg
2 March 2008
  • Summary: Plustek should upgrade the software. It least make the UI better(not something like an software in Windows 3.11). Have not tried it with Ubuntu yet, do not expect it to work.
  • Pros: Too Cheap to reject. Do not need a power adapter. Acceptable imaginge quality. Once it is working, it is nice
  • Cons: Do not support Vista perfectly. Take a little long time to make it working on a WinXP Computer. The software is totally old-fashioned. Get a Canon or something if you want everything simple and clean. This is not some plug&play baby, you might have to play with those software and driver a little bit
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Overall 6
6.0

You won't get the rebate!

Max L., Newegg
1 March 2008
  • Pros: Scanner is convenient and of does an acceptable job, but the accompanying software is poor. I bought the scanner in December and immediately sent in my rebate application and have heard nothing. There's no web site to check on rebate status, and they don't give you any feedback on receipt or ??
  • Cons: Small size
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Overall 6
6.0

Dont rely on Rebate

Shankar S., Newegg
27 February 2008
  • Summary: I have purchased this product last year nov-dec and did not get the rebate yet. they dont have site a to verify the rebate status.
  • Pros: good scanner
  • Cons: poor software
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Overall 8
8.0

great portable scanner XP laptop 3 years running so far

Alexander J., Newegg
26 February 2008
  • Summary: I would recommend this scanner based on price, ease of use, scan quality, size, portability, lack of XP problems, and size. If you buy from NewEgg (one of the few things that I own that I haven't bought from NewEgg) then you don't have to worry about customer service/shipping.
  • Pros: I don't intend to use Vista and have not wanted to use Vista, so my review only concerns XP. I have installed the supplied drivers on 3 different laptops (Sony Z505s, Dell Inspiron 700m and 710m) and 3 different desktops (all Asus mobo's). I scan using Adobe Acrobat 4.0, CompuPic 6.23, and Photos...
  • Cons: The motor squeaks a bit now and I worry that the scans won't be smooth - but still haven't had a problem. Yeah, the USB port is on the side instead of on the back, but so what?
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Overall 10
10

Plustek 2420 Scanner

Anonymous, Newegg
24 February 2008
  • Summary: Would have like the USB connecting to be at the rear of the scanner. Minor concern, not a deal killer....
  • Pros: My Visioneer stopped working. Logged into Newegg for a scanner. Came across the Plustek 2420. Great price. Worked out of the box. Scans, prints, etc. are excellent. Money well spent.
  • Cons: None!!!!!!!!!!!!!
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Overall 2
2.0

Does not work!!

Ralph W., Newegg
29 January 2008
  • Summary: Plustek has no customer service. Newegg needs to stop selling this worthless piece of equipment.
  • Pros: Does not work!
  • Cons: This is a replacement for the first one I bought . The first half way worked a couple of weeks then quit. I RMA it and Newegg sent new one . The new one does not work. The only think this scanner is goog for is doorstop.
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Overall 2
2.0

No drivers for Vista 64

Anonymous, Newegg
15 January 2008
  • Summary: Not worth sending back.
  • Pros: Quite cheap
  • Cons: No Vista 64 drivers. "Dear user, The scanner you mentioned does NOT support Windows Vista. Currently we do not have any schedule to develop the new driver which can support Windows Vista. Based on your request, we will ask our software team. If you just purchased this scanner please return the sc...
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