Summary: There is insufficient information on installing the software for this product and my husband spent many hours trying to get it installed properly. After some considerable time he managed to get it all to work. We didn't contact the supplier as others mentioned in their reviews that they had found them unhelpful. It was worth persevering.
Summary: I am surprised, or maybe I am too dense to understand the operation of equipment like this, but some reviewers find these scanners wonderful. I am actually writing from my experience of the earlier model, the 7600i Ai but presumably in principle the new model works much the same. If you expect to take this machine out of the box like you would a camera or TV etc, read the istructions book and be away scanning, you will be very frustrated.
Revitalise old pictures or embrace the world of film photography
Martin N, Amazon
24 September 2013
Summary: After much research and having used an old Minolta Dimage film scanner with Windows XP and a scsi card the time was ripe to pick something that would work with USB and Mac OSX 10.8. This scanner suits the task admirably and is in constant use. The supplied software silverfast 8 is quite complex to use with many options, I downloaded vuescan as an alternative and tend to use this more often unless I need a particular film profile which silverfast has.