Not easy to use, too slow and unnessary for 35mm films
9 January 2011
Summary: This scanner is actually very difficult to use - why? Because you need to find the correct drivers from the website - and there are three drivers you need to try - although my S/N starts at 5A15 but I actually need a 5A11 driver! The silverfast update also took me a while because I am the second owner of this scanner and I need to call the silverfast company to register the update! It took me 5 hours to just get this scanner working.
Ordered in January; still haven't received it in August.
M. Laws "PhotoNut", Amazon
16 June 2010
Summary: Can't say anything good about something you haven't received. I placed my order five (5) months ago and I'm still waiting for delivery. UPDATE Make that eight (8) months ago now and Amazon.com is still telling me that it's still on back-order. Anyone else receive one between 14 January 2010 - 4 August 2010? Amazon.com keeps asking if I want to cancel my order.
Summary: Installation and setup was a breeze. Then first disappointment: the scanner produced nothing. A series of color dashes and dots for negative scan, a dark rectangle for positive scan. I've tried to pull and push the cables, buttons, and when I was about to pack it up, I've noticed a good picture on my computer screen. Without specific reason it started running all right and I was able to get about entire 35 mm film scanned.
Summary: I bought this based on reading the reviews on Amazon. After wasting 2 days trying to install the software I sent it back. My computer would not read EITHER of the software CD's that came with this product. This product may work well but I never found out with the bad CD's and useless customer service for the software. I ended up buying a CanoScan 8800F and I LOVE it!
Summary: Imagine my excitement when I finally find a film scanner (OpticFilm 7200) with such high reviews on the internet, after trying many solutions for digitizing a collection of 5,000+ slides... Only to find out this product cannot support Mac OS. Given the current upswing in market share of Mac products (MacBook and MacBook Pro hold position #7 and 8 on the Bestsellers in Computers & PC Hardware on Amazon as of this review), it is very unfortunate that Plustek has chosen to...
Summary: I purchased a Plustek OpticFilm 7200 from Amazon several months ago. It set up and worked fine for a week or so. Then the OpticFilm program indicated that the unit was not connected. It is properly connected and pressing buttons on the unit show reactions on the computer screen. But it will not work. So, after a thorough reading of the manual, which does not help in this situation, I determined to call for help.
Summary: With great anticipation, I opened the sturdy, well-packed box and fit everything together logically into my up-to-date computer (Hey, I've done this a hundred times uneventfully). Bad surprise: The Plustek OpticFilm 7200 won't install. Plustek failed to include the little "Quick Guide included in the packing box for step-by-step instructions...." They have no support number. Anybody actually get their Quick Guide? Need help, please.