Summary: The scanner arrived a few minutes ago, and when I opened the package I was shocked to discover it is a used scanner. All the cables are unwrapped, twist-ties loose in the bag, paper band warning of need to unwrap folded up and in bag, etc.. The worst thing is, the scanner has a lock button, for shipping, and the previous user had unlocked it and it was not relocked before returning it or shipping it to me.
Summary: The scanner did install without any issues on Windows 7. I want to note that it requires a pretty long (~1min) warm-up period so the color temperature of the Cold Cathode lamps is controlled. Unfortunately they aren't using LEDs in this model. I give only three starts because of the manufacturing issues of the glass plate. I detected some spots on the surface and ordered a replacement model. This had also a couple of defects on the glass. This might be only bad luck but.
Summary: This is a great scanner. It would have been 5 stars, except the software that comes with it is very clunky, and not written to Microsoft Windows standards. The "automatic" lens lock is sort of ok, if you place the scanner on a perfectly flat surface. Nice, big buttons that can bring up programs to copy, email, etc. But, it requires a mouse to choose various options.
Summary: Trying to use the OpticBook 3800 with the "beta" driver/app from Plustek for the Mac OS/X is really really painful. Even walking though things with the U.S. tech support got it sort of working but as others have mentioned, it crashes a lot. I got into the habit of scanning about 30 pages maximum and then transferring to PDF and then shutting the app down and restarting to do the next 30 pages. It was just about useless but then....
Not perfect but entirely adequate for my purposes.
19 May 2013
Summary: Had to return the first one for an exchange as the scanner glass has dust particles attached to the underside. There's no way to clean this without disassembly. Shipper was flawless in arranging for a replacement unit. The software leaves a lot to be desired. Basically you have 3 bundled programs to chose how you want your scans to be processed. Frankly I use Picmokey and Photoshop for all post production scans so non of them were of any use to me.
Summary: I'm a university student and some of my teachers will assign a chapter out of an expensive text book and this scanner solved my problems. I can scan the chapter I need and return the book to the library without fear of a late fee. I have found this really great when I have todo papers. I can scan my research and organize it or send it to other classmates easily. I scanned my cookbook collection (about 12) in about 2 days.