Worst Digital Tech I've Ever Purchased. Hands Downs.
Ryan W. Trauman "Trauman", Amazon
20 September 2010
Summary: Incomprehensible interface. Everything has to be reset with EVERY PAGE. Are you kidding me? Absolutely no customer support. And the "Help" section of the software seems to be copied/pasted from another program. And doesn't work with Adobe Products. And Mac won't recognize it at all.
Summary: I bought this scanner hoping to use it with my Mac. The Mac OS is not listed under the system requirements, but since it's supposedly TWAIN compliant I assumed it would work with Apple's built-in Image Capture application.
Summary: I bought my scanner from Plustek about 3 years ago. After ~300 scans the lamp started having issues warming up. I would have to power off and on the Scanner numerous times before the lamp would fully warm up. I called Plustek support and arranged to have the scanner fixed under warranty.
Summary: Update to original review--I got my Opticbook Scanner repaired! Plustek tech support never did respond, so I wrote a dozen letters to every Plustek sales office I could find online, threatening a flood of adverse reviews, if they did not tell me how to get my Opticbook 3600 repaired.
Summary: This scanner may look nice, but hold your judgment until you use it around a year. I was a big fan of this scanner until recently. Opticbook scans books fast without damaging spines. I used it very carefully.
Summary: I installed this scanner in minutes, and the software went in smoothly. That was the last good thing that happened when I tested it. After that, things went to hell. As a .jpg image scanner, the image quality was poor.