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Plustek-opticbook-3600.29056779
6.0 out of 10

Plustek OpticBook 3600

The ShadowElimination Element (SEE™) eliminates the book spine s Read more

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Reviews and Problems with Plustek OpticBook 3600

Showing 1-10 of 31
Overall 10
10

Book Scanner Is So Easy To Use

Junior Youth Specialties "HidenSeeker", Amazon
7 October 2011
  • Summary: I have had this scanner for about a month now, and I have scanned over 40 books with it without a flaw. It is so easy to use and fast. All scanning is done after setup by pressing buttons on the scanner, so I don't have to use mouse or keyboard for scanning like I do with my Epson 1650. I can scan a 100 to 120-page book in about 15 to 20 minutes. It automatically turns even or odd pages 180 degrees with easy setup.
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Overall 8
8.0

A Fast Book Scanner

David E. Keyes, Amazon
17 December 2010
  • Summary: I ordered this scanner yesterday, received it today. Hooked it up to my desktop computer with no problems. Only loaded the device drivers and Action Express software, none of the other applications. As I use my own program to scan in yearbooks for my high school. The only thing I don't like about this scanner, the images are brighter, so I had to decrease the brightness down to -32, also, I set the Custom Settings programmically so that the DPI will be 300 instead of...
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Overall 2
2.0

Worst Digital Tech I've Ever Purchased. Hands Downs.

Ryan W. Trauman "Trauman", Amazon
20 September 2010
  • Summary: Incomprehensible interface. Everything has to be reset with EVERY PAGE. Are you kidding me? Absolutely no customer support. And the "Help" section of the software seems to be copied/pasted from another program. And doesn't work with Adobe Products. And Mac won't recognize it at all. Don't even think about this one. Look at all the bad reviews. Then ask where those glowing reviews must have come from. You can't be serious. I tried to sell this twice on ebay.
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Overall 10
10

Now Works on a Macintosh

andrewv1 "andrewv1", Amazon
20 August 2010
  • Summary: I'm pleasantly surprised that the Mac Beta Software works so well on the first go around. My question though is why Epson and Canon among others have not targeted the Book Scanning Market like Plustek?
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Overall 2
2.0

Plustek is a joke.

B. Williams, Amazon
19 February 2010
  • Summary: I bought this scanner hoping to use it with my Mac. The Mac OS is not listed under the system requirements, but since it's supposedly TWAIN compliant I assumed it would work with Apple's built-in Image Capture application. Most of the time system requirements for simple devices such as printers, cameras and scanners refer specifically to the (crummy) software bundled along with them. This scanner does not work with the Mac at all. Image Capture is unable to recognize it.
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Overall 8
8.0

Work very well and last long - but you need to treat it with respect

AstroSeeker "SkyWalker", Amazon
1 February 2010
  • Summary: I agree with the other reviewers here that the Opticbook 3600 is great when it does work. But it does not last. I got the Opticbook 3600 in June 2009 and used it for about 4 months. Then after about 3 months of inactivity I started it up again and discovered that the color and grayscale scan quality has badly degraded. I called the customer service but like the other reviewers have said, no one there to talk to you.
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Overall 2
2.0

Company does not Stand Behind Product.

Paul D. Keyes, Amazon
6 January 2010
  • Summary: I bought my scanner from Plustek about 3 years ago. After ~300 scans the lamp started having issues warming up. I would have to power off and on the Scanner numerous times before the lamp would fully warm up. I called Plustek support and arranged to have the scanner fixed under warranty. Plustek could not find anything wrong with the scanner and sent it back. The only thing I could think of was my power, so I bought a power conditioner but it did not help.
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Overall 10
10

Productive Scanner

Berta L. Magran, Amazon
22 September 2009
  • Summary: Este scanner tiene una particularidad, además de la de poder escanear libros sin que le cree la mancha oscura en la unión del libro (en el medio), los botones son de un tamaño de muy fácil uso; en mi caso particular, me ahorra mucho tiempo el escaneo entre una hoja y otra, los escáneres convencionales, hay que tomar el ratón (mouse) y con el cursor apuntar un botón en particular, lo que te llevaba tiempo y energia, en este escaner, tocar el botón es cuestión de un...
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Overall 6
6.0

Customer Service Issues

Joel Trombley, Amazon
11 September 2009
  • Summary: I bought this scanner to scan texts onto my laptop in order to avoid lugging textbooks around every day. To that effect the scanner works as described. 9 months after purchase I developed a "hot spot" on the scanner sensor causing a bright streak to run down all of my scans. If you read reviews posted elsewhere online, you'll see that this streaking in not uncommon. And this is where things get ugly. PLUSTEK customer support is abysmal.
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Overall 2
2.0

No Longer See the Light

Hans Olaf "Dr Bill, Xiamen University", Amazon
4 March 2009
  • Summary: Update to original review--I got my Opticbook Scanner repaired! Plustek tech support never did respond, so I wrote a dozen letters to every Plustek sales office I could find online, threatening a flood of adverse reviews, if they did not tell me how to get my Opticbook 3600 repaired. I received a couple of responses from folks in Europe, who sympathized, and finally a response from the guy in Taiwan who'd earlier sent me only an e-mail that said nothing more than to not...
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