Reviews and Problems with Plustek MobileOffice S400
Showing 1-9 of 9
good scanner-lowsy customer no support
22 December 2012
Summary: The scanner is real nice,no problems there. The problem is with the customer support. I had a question about using the software and used the help button.It took me to a link that opened a chat screen. Basically I was told I needed to contact the manufacturer of the scanner.....about the software. I told them to piss off, I'll figure it out on my own.
Summary: I've been working with their support team. They told me what to do, I did it. Still stops working. Will take the sheet to scan and stop in the middle or somewhere. They haven't fixed the bug. I have to pull that sheet out, unplug and plug it back in and then it'll scan that sheet.
Excerpt: Once we figured out how to use the one-touch feature on the scanner, we fell in love with it. There are no instructions for this feature; however, the scanner came with 3 different programs for scanning documents. These features work well, but take a few extra steps. Overall, it's a great little scanner & I would purchase again!
Summary: Zusammenfassend finde ich das Gerät von der Idee her super, es hat auf meinem Windows 7 auch sofort funktioniert und es macht sehr saubere Scanns. Einziges Manko ist, dass ich es noch immer nicht ganz geschafft habe ein Blatt sofort so einzulegen, dass es gerade oder überhaupt eingezogen wird. Ich brauche durchschnittlich zwei Versuche um ein Blatt zu scannen.