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PLANon DocuPen RC800
6.3 out of 10

PLANon DocuPen RC800

Planon introduces the DocuPen RC800 color handheld scanner the l Read more

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Reviews and Problems with PLANon DocuPen RC800

Showing 1-10 of 10
Overall 2
2.0

It is Garbage

T. Shields, Amazon
14 October 2010
  • Summary: I bought one and the scanning is difficult and very subject to requiring very slow and exacting movement. The battery and memory are suspect and require you to plug into the USB on the computer. The quality of the image on the highest setting is poor at best with large pixals.
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Overall 2
2.0

horrible

Meghan, Amazon
4 September 2010
  • Summary: I cannot even get this scanner to work in the first place...it turns itself off even when connected to the computer via USB so calibration is impossible. I am stuck with this non-functional scanner and not a happy camper.
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Overall 2
2.0

rip off! rip off! rip off!

Planon rip off, Amazon
4 April 2009
  • Summary: I am simply speechless...... their customer service is TERRIBLE! POOR product, POOR service, POOR everything! JUST DON'T BUY!
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Overall 2
2.0

Just awful!

C. Garcia, Amazon
27 August 2008
  • Summary: It's terrible. If I knew how it would be I would not have bought it. Unacceptable even if it were a lot cheaper! I didn't expect much quality for a scanner this size, but the image quality is so low that documents are unreadable sometimes.
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Overall 2
2.0

Company needs to improve this neat idea .... stopped working

J. Mahal, Amazon
2 August 2008
  • Summary: This product was nice for the first 20 or so pages and then it just stop working and there customer service is a joke this product is a good idea but needs major improvement for what were paying it needs alot of improvement. I have warned you all about my experience the decision is yours.
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Overall 2
2.0

BROKEN BY DESIGN - A true piece of junk.

Monir Mamoun, Amazon
9 June 2007
  • Summary: Bought this thing expecting a miracle. Did not expect a piece of junk. It's cheap flimsy plastic (why not anodized aluminum for a $240-$300 device like this?). It TURNS OFF after every scan (absurd). It TURNS OFF while you are DOWNLOADING pictures over the USB cable (ridiculous product design).
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Overall 2
2.0

total waste of a lot of money

Chiu-ying Wong "nomincedbeef", Amazon
15 May 2007
  • Summary: I bought this docupen 800 from the planon website at $299 through a friend in US, since they would not accept non US address. The pen automatically turns off after scanning for a few seconds.
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Overall 2
2.0

RC-800 Not working properly and incomplete documentation

Per "Per", Amazon
21 February 2007
  • Summary: I can not recommend this unit because my experience is that after receiving a new RC-800, it switches off before I even manage to start scanning or during a scan, after finished about 30-40% the battery icon turn red and switch off. And this is a brand new scanner!!!
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Overall 2
2.0

Scans OK but very poorly constructed

John Kitchens "electronics and fitness fan", Amazon
19 February 2006
  • Summary: First, let me say that I could not review this product completely as it quit working after about 20 scans (30 minutes after charging it for the first time). I did have the chance to perform scans at 100, 200, 400 dpi as well as in black and white, 12- and 24-bit color.
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Overall 2
2.0

User Review

Pixmania
14 February 2008
  • Conclusion: le rendu est très mauvais, ca clignote toujours dans tous les sens et on ne sait jamais si l'image a été scannée ou pas... aucun moyen de bien vérifier sans passer par l'ordi. Au final, de grosses pertes de temps en perspective :!
  • Pros: petit
  • Cons: quasiment inutilisable
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