Summary: I purchased this item for scanning my expense receipts while travelling on business. I used to have to carry all the receipts home and scan them in manually. I was skeptical due to the bad reviews here but this turned out to be exactly what I need.
Summary: The product is of bad quality. When I try to connect it to my computer it does not operate most of the times at once. The connection circuit is problematic. Is there a way to replace it with an operational one?
Summary: My first Docupen R700 was defective out of the box. Thank goodness I purchased it from DataVision through Amazon. Planon's tech support was at the ready to help me download all new software, etc. to determine why my scans were severely distorted.
Good idea. Battery didn't work. Cust. Service=worse ever
R. Allen, Amazon
17 April 2008
Summary: Battery didn't ever charge properly. So the thing doesn't work unless I have it plugged into a computer. So a waste of time really. Now I have been told by Planon that it's going to take '8-12 weeks' before I can get an exchange from Planon. I think that's pathetic.
Summary: As a court reporter for Alberta Justice, I have found the Docupen scanner an invaluable tool. Many documents are filed and quoted from in court. In times past, I would have to ask the lawyers for the documents they quoted from.
Summary: "The tool of all professional trades" Ask yourself , does a carpenter go to work without his hammer? or A baseball player without his bat? I am fortunate enough to have received a Planon Docupen RC700 for my birthday.
Summary: This is an excellent hand held scanner. It takes practice to use becaue you need to learn to hold it steady and move it quickly without jerking it. They have a phone number for help and I needed it to get the software installed.