LS-2000 "The stage locking screw is still in place. Please remove it." Fix
M. Breton, Amazon
29 November 2011
Summary: Make sure that the "nut" on the leadscrew hasn't simply run up so hard against the end stop that the motor can't budge it. On my LS-2000, the leadscrew is brass and has a very small screwdriver slot in the front end that is visible once the front cover is off.
Summary: I have used an LS-2000 for about 3 years and am familiar with just about every complaint I see in reviews. My unit also quit and I had it rebuilt by Nikon (new stepper motor sound familiar). I must say that my experience with their customer service was ok.
Nikon Cool Scan: an alternative to a digital camera??
Michael Rogers, Amazon
2 September 2004
Summary: First off: this is my FIRST film scanner, so I dont know how crappy or good they range from. But, I do know a good picture, and that even a 5 Megapixel picture is not impressive to me. That resolution is fine for 5x7, but blow them up to 8x10 and print them.
never a problem and excellent support (my experience)
29 January 2003
Summary: I see where others seem to have problems with this scanner and Nikon's support. My experience has been excellent. The folks who have had "fogging" experiences probably had dust on the lens... left the door open without an attachment in the access slot.
Summary: I have had the same problems with my scanner as others have had. Starts off by making wonderful scans. Then after a while scans become a little foggy. Try calling Nikon to have a tech assist me or info to send the scanner to be checked out was drawn out and frustrating.
Summary: I work for a doctor that lectures around the nation. Two years ago, he decided to go digital. That meant scanning all his 35mm slides and preparing them for PowerPoint. I checked out all the flat-bed scanners with the attachments for slide scanning, and finally decided that purchasing two scanners...
Summary: When I first bought this scanner, I was very impressed with the quality of the scans. The Digital ICE was wonderful, the depth of color in the scans was superb, prints from the scans were as good as a photo, although the software was not especially intuitive.
Makes outstanding scans, though slide feeder is clunky
Eugene Wei "eugene", Amazon
7 November 2000
Summary: I shoot a lot of slide film, and instead of getting a digital camera I decided to buy this scanner because it generates such high quality scans. Setup was fairly easy once I downloaded the latest Windows 2000 drivers from Nikon's US website (you have to dig around their convoluted site to find it).
Summary: I have to say that when the scanner works, it works beautiful and when it doesn't it becomes a total mystery. You start to receive funny error messages like "Cannot focus on slide" or the screw is still in the unit. Tech support is gravely lacking !