LS-2000 "The stage locking screw is still in place. Please remove it." Fix
M. Breton, Amazon
29 November 2011
Summary: Make sure that the "nut" on the leadscrew hasn't simply run up so hard against the end stop that the motor can't budge it. On my LS-2000, the leadscrew is brass and has a very small screwdriver slot in the front end that is visible once the front cover is off. I just had to use a small screwdriver to "unstick" it (back it away from the stop a little bit), and all was well afterward.
Summary: I have used an LS-2000 for about 3 years and am familiar with just about every complaint I see in reviews. My unit also quit and I had it rebuilt by Nikon (new stepper motor sound familiar). I must say that my experience with their customer service was ok. After the repair I still see the 'locking screw error', 'can not detect scanner' error, 'out of focus' scans, and blank SCANs.
Summary: When I first bought this scanner, I was very impressed with the quality of the scans. The Digital ICE was wonderful, the depth of color in the scans was superb, prints from the scans were as good as a photo, although the software was not especially intuitive. It was worth the extra money to get this quality. So why only one star? After a few months, I noticed that my scans became foggy. Then one day, it just stopped working altogether.
Summary: I have had the same problems with my scanner as others have had. Starts off by making wonderful scans. Then after a while scans become a little foggy. Try calling Nikon to have a tech assist me or info to send the scanner to be checked out was drawn out and frustrating. I cant believe that Nikon, a world leader, has such...poor customer service. I bought Nikon becasue of all the wonderful things I had heard about the company, but when it comes to support, forget it.
Summary: I work for a doctor that lectures around the nation. Two years ago, he decided to go digital. That meant scanning all his 35mm slides and preparing them for PowerPoint. I checked out all the flat-bed scanners with the attachments for slide scanning, and finally decided that purchasing two scanners (one flatbed and one for slides) was the best way to go. I never regret that decision. We have scanned over 6,000 slides and still plan to be doing more.
Nikon Cool Scan: an alternative to a digital camera??
Michael Rogers, Amazon
2 September 2004
Summary: First off: this is my FIRST film scanner, so I dont know how crappy or good they range from. But, I do know a good picture, and that even a 5 Megapixel picture is not impressive to me. That resolution is fine for 5x7, but blow them up to 8x10 and print them. Like alot of other people, I have fine 35mm film equipment, and it is a fact that the resolution of film with a good camera ranges from 25-100 megapixel resolution.
Summary: I have sampled scans from other sources and find the LS 2000 to be tops. Granted, I haven't tried drum scans, but in my experience they're not needed for my 35mm transparencies or negatives. The equipment is relatively simple to use and has been mostly bug free. I haven't come across anything I wasn't able to take care of myself.
Summary: I have to say that when the scanner works, it works beautiful and when it doesn't it becomes a total mystery. You start to receive funny error messages like "Cannot focus on slide" or the screw is still in the unit. Tech support is gravely lacking ! They took away the discussion board which really helped, so now you have to call tech support. I love the unit when it works, I also have the 50 slide feeder which works 97% of the time.