Summary: I bought this to scan files into pdf's to send to customers and to also easily scan docs into a word format. Scanning to word is OK. Scanning into pdf's however - turns 1 regular balck and white document into 14MB! After contacting tech support which was very wishy washy I finnaly get someone who has me download a bunch of other programs none of which worked. So basically I'm stuck with no fix and huge file sizes. Forget trying to scan more than 1 page to a file WOW.
Summary: I bought this scanner to digitize my photos, but to my horror, this scanner DON'T do photos! or most of them to be accurate. Most of my photo are glossy surface, and this scanner won't pull these photos through. It always got jammed either right from the start or while the photo is passing through. Often you will see the photo stopped moving and hear the motors "click click click" noise. If the photo is matted surfaced, probably 80% of them will go through alright.
Summary: The scanner, itself, works fine. However, the reason I purchased it was because it advertised that all you had to do was select the format and save the scan. That's wasn't true. The scanner came with Abbyy 2.0 reader. When it would scan only to a Tiff or pdf file, and NOT to Word or Exel, I called the company. I was told I needed Abbyy 7 reader or better in order to scan to Word or Excel. That's not what the advertisement stated, nor what it says on the box.
Summary: Scan and forget permanent record Works great easy setup easy to use compact light has the appearance of a well constructed product woild recommend. Not for heavy load scanning jobs.For receipts when home from shopping small scanning jobs it's a dream to use