Summary: While i've only made some initial scans, everything so far has been pretty good. I mainly wanted to write this review to report that i have a macbook pro, running 10.9+ and it is running smoothly through the Image Acquire" app supplied with the install disk. I did however have to go to Mustek's website and download updated drivers for my OS. It appears there are drivers available for OS up through 10.10.
Scanner looks good, comes with CD software that is so outdated ...
Donald B Derksen Exp, Amazon
17 November 2014
Summary: Scanner looks good, comes with CD software that is so outdated that it isn't recognized by Windows 7. After a 30 min LONG DISTANCE call to Mustek support, where I was instructed to download the same software from their website and reinstall it, still nothing worked. Since there was nothing further they could do, the scanner went back unused and brand new for the next unsuspecting customer.
Summary: First one just made noise but did not scan, they shipped a replacement and it was DOA. Software always gets "Error has occurred" message without any indication of the issue. I read there is a way to hack it to get it to work, but reality is I didn't spend hundreds of dollars to have to sink tens of hours into trying to get this thing to work. I would spend the extra money on a more expensive brand. Choosing this brand/model is just flushing money.