Summary: After reading the mixed reviews, I decided to give it a chance and purchase the scanner. Straight out of the box, it didn't work at all. Won't power up. Even after reading the review about checking for loose cables, which I checked and didn't find any, it still won't work. Shipping it back tomorrow. Piece of junk! Don't waste your time or money.
This new model is wonderful - it produces a very crisp
Nora Kavaldjian, Amazon
6 September 2014
Summary: I have been using this type of scanner since 2011 for scanning art, and I bought the A3 1200S when my old scanner began to lose its quality. This new model is wonderful - it produces a very crisp, clear image that is very large. My only complaint, as with the older models, is that it cuts off about 1/2" of the scanned image at the bottom - though if you know that it's there, you can plan accordingly with your scans.
Good scanner, just follow these tips if yours seems dead on arrival
Marie D'Abreo, Amazon
26 July 2014
Summary: 1) If you have a Mac (I'm on OS X 10.7.5) you can use the CD to install the software, just follow the printed directions. I was unable to get the online version to install. 2) When you're all plugged in and ready to go, there is no light on the scanner to indicate it's on. Trust that it is. 3) When you open the software and select the Aqcuire button and nothing happens, quit out and go back into the software and select A3 1200S Scanner from the dropdown.
Doesn't Replicate Color Accurately, but OK for Scanning Large-Format Images
28 June 2014
Summary: I don't normally write reviews because I'm a little lazy, but I feel compelled to write my thoughts because I really researched long and hard before buying this scanner and I hope I can help someone. I've had this scanner about 3 months or so. I wish I could give this product 3.5 stars to be honest. Here are my thoughts... Software Installation: Easy. I read other reviews that indicated the software was really difficult to install, and some people couldn't figure it out.
Summary: Bottom line: gets the job done- but grudgingly. I recently purchased a Mustek A3 1200s HS scanner to make the job of scanning old family photo album pages easier. Due to scanner-bed size constraints on my tried and trusty Canon CanoScan LiDE 600F, I had been needing to do 2 scans per page and then use Photoshop or PaintShopPro to join the two pieces back together. Totally doable but time consuming. The Mustek A3 1200s HS scanner has really sped-up the work-progress.
Summary: it's great to have the large format, why didn't I think of this sooner? One caveat: the bottom of the machine is soft rubber/plastic and can bend if not supported fully; if that happens it can block the moving part and the machine will then not function.
Summary: I've had the scanner for two weeks now. I downloaded the drivers and it didn't work. So, I phoned support. Absolutely no response from them. So, I emailed them, Again, no response. A day or so later I phoned again. No response. I again emailed. No response. I then decided to uninstall the drivers and use the disc. It still doesn't work. When I try to scan anything all I get is a window saying that the program is not responding.
Summary: I shouldn't have read the previous reviews about installing this thing. The drivers on the website are for the Pro version, and they will only trip you up. I had to uninstall those drivers before the scanner would work. I inserted the disc that came with the scanner, installed the drivers, and it worked right off the bat, BUT after lots of trial and error, this is what I have to do to get it to work: (hopefully others don't have to go through these hoops but alas...
Summary: The only complaint I have for this scanner is that it only goes to 11.7" in one direction, not 12". I use this unit to scan album covers that are 12"X12". Adjustments have to be made to accommodate the smaller size of the scan area. I could not find a 12" scanner in this price range, so, in my opinion, it is a good purchase. . . NOTE FOLLOW UP BELOW! IT IS NOT A GOOD PURCHASE! I purchased this unit in Dec., 2012.