Summary: I have a huge collection of transparencies and negatives that are in all formats; 35mm to 8x10 as well as prints. The ScanMaker i800 does a very good job handling most of the sizes. For 35mm I would use a separate scanner just for that size. The i800 is unusually slow although the new Microtek Scan Potter software improves the speed somewhat. The quality of the scans is very good and with some tweaking in Photoshop can produce more than acceptable files for publication.
Summary: I've owned this scanner for 3-4 years. The calibrating on startup is annoying, but I've learned to live with it. Had trouble installing it on a Win 7 x64 system, but finally got it working and since then it has worked flawlessly. The workaround was to manually export the original Registry settings to the Win 7 Registry. Maybe I'm the only one that had a problem installing. Scanner is slow compared to newer models, but the scan features are great.
Summary: This is one of the most disappointing pieces of junk I've bought in a while. We bought this scanner for its negative/slide/photo scanning capabilities. It did all of those things well until the warranty ran out. Then without warning it just stopped functioning. I can turn it on and it sits and makes a high-pitched squealing noise and that's about it. It did great quality scans, but for the price I'd expect a bit more life out of it.
Summary: For the past 8 years I used (pretty much daily) and LOVED my ScanMaker 3800. So my expectations were high. Boy was I ever disappointed? The drivers refuse to stay operable, so I have had to uninstall and reinstall them over a dozen times? Both the COPY and DIGITAL ICE quick buttons on front refuse to work? After spending 2 hours (the privilege I had to pay $12 for!!) with tech support they tell me it won't work because of my 3-in-1 HP printer?
Summary: I purchased the Microtek ScanMaker i800 flatbed scanner over a year ago and am well pleased with it. The main reason for purchase was that this scanner would scan negative and positive films up to 8 by 12 in in size, which it does very well. It does have a fairly high learning curve due of all the features/settings available for each scan. The only minor negative item is the fact that it is quite slow, as it has to calibrate itself for each scan.
Summary: I work for a museum that has a number of different negative formats in the collection. It is very hard to find transparency scanners that are able to scan sizes other than 35mm, let alone any size. I have been using this scanner for 3 years and have found it to do a great job with only a few temperamental moments. It is true that if users are planning to produce large files with the scanner, the better the computer the faster the scanner works.
Summary: The absolute worst online purchase I have ever made. The software included was not the software advertised or included with the manual, and after a month of contacting their support team (e-mail only, no phone number to talk to a real person) I returned the product. I was unable to make the first scan with their software. Needless to say I wasted many man hours and will never purchase another Microtek product in the future.
Summary: I have a very large collection of family pictures, negatives, and slides. I have my personal collection, my wife's parents collection, and my parents collection. With previous scanners, I have been able to scan negatives or slides one at a time ... and that gets tedious when scanning hundreds or thousands of images. With this scanner, I can scan multiple pictures on its 8.5 x 14 inch scan area. I can also scan 12 slides at the same time or 24 frames of 35mm film.
Summary: I bought this new and it's a complete nightmare. I upgraded to Snow Leopard shortly after buying it and it's useless. They say they have a driver for Snow Leopard but it doesn't work. The company obviously wants you to buy a new product every time you upgrade your operation system. STAY AWAY!!!
Summary: I purchased the i800 Pro because it has a transparency scanning function I need for dental xrays. The machine has a nice array of what appear to be handy buttons on the front. The documentation refers to a Microtek Scanner Configuration utility that is needed to program these buttons. Guess what? There is no such utility included on the installation CD. Trying to find the utility on their web page was an exercise in futility.