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Microtek ScanMaker i900
5.1 out of 10

Microtek ScanMaker i900

The ScanMaker i900 dual media scanner offers separate scan beds Read more

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Reviews and Problems with Microtek ScanMaker i900

Showing 1-10 of 14
Overall 2
2.0

Terrible Product

Andrew H., Newegg
6 August 2008
  • Pros: None
  • Cons: Slow, inaccurate, hard to use. I actually ordered 2 and 1 came DOA. Technical support is atrocious. No repair facilities in the states. No live help. They sent me an email with tech support. Absolutely unacceptable. BUYER BEWARE!
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Overall 2
2.0

Microtek is Mediocre

allen-c-in-biloxi, Amazon
18 March 2007
  • Summary: My Microtek i900 arrived on Feb 1. Six WEEKS later is was completely broken and I had to send it in to be replaced. Along the way, Microtek customer "service" was anything but helpful. In fact, they have ONE technical support person on staff--I know because I spoke to him several times.
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Overall 2
2.0

Be careful, There is no repair service available.

sluggo, Amazon
18 March 2007
  • Summary: I purchased my Microtek i900 in August 2005. This week it decided not to turn on. I may have used to copy 250 pages or negatives in this period of time. I contacted the service department for Microtek who send you to an online repair service that will give you an email response in 48 hours.
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Overall 2
2.0

Linux users beware!

Mike, Amazon
18 March 2007
  • Summary: Have converted a few folks to Linux and run into this scanner model. There is absolutely NO support from Microtek and evidently, never has been and never will be. No matter its physical condition, it's junk to Linux because of lack of a simple driver.
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Overall 2
2.0

But, what If it worked out of the Box

JRC Reno, Amazon
18 March 2007
  • Summary: Can only give 1 Star - it did not work out of the box. No Lamp light, no carriage movement, and sort of looked like somebody blotted their pink lipstick on the mirror. Had high hopes, if it had just worked. Maybe this was one in 10,000, maybe.
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Overall 2
2.0

scanner ok, software not

Edward W. Hardwicke, Amazon
18 March 2007
  • Summary: I have a Microtek scanner and just downloaded the latest drivers. It turns out Microtek wants a program called Scan Finder to load at every start-up, and there is no way to disable this. The product works satisfactorily, but for my money, I will purchase something else.
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Overall 2
2.0

Customer Service Sadly Lacking

aky13, Amazon
17 March 2007
  • Summary: I considered this scanner in comparison with the Epson 4990. I bought the Epson 4990 instead because of my previous experience with Microtek's now anonymous customer service. My previous Microtek scanner caused aggravation from the very beginning, giving an error #204, allegedly related to lamp or...
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Overall 2
2.0

No U.S. Service and No Reliability

Platinumjstrain, Amazon
17 March 2007
  • Summary: One of my principal reasons for purchasing the i900 was to able to scan 8x10 negatives on a reasonably priced flatbed scanner. Its specifications were superior to others then on the market (the Epson 4990 had not yet been introduced when I bought).
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Overall 2
2.0

Spend about $250 for a far superior scanner

Dst, Amazon
17 March 2007
  • Summary: I'm a Mac user so software problems might be different then PC. I bought this scanner in 2006. I'll tell you what you will be in for now and a year and more from now. The firewire quit functioning on the first one I got so I sent it back under warranty.
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Overall 2
2.0

Mac Users Beware!

Tom Benthin, Amazon
17 March 2007
  • Summary: If you're a Mac user, don't buy this scanner if you want to be able to upgrade, or if you're already running Lion. Microtek has discontinued drivers and won't support Lion, so it won't work. In fact, if I were you I'd avoid them entirely.
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