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Question: I purchased this machine ( with TMA 1600 ) 6 weeks ago and

I purchased this machine ( with TMA 1600 ) 6 weeks ago and since that time it has only scanned about 6 images . also I tried hundered of times but but it does not work at all amessage came ( scan failure ) , this machine worked only for these 6 images , it seems that there some technical problem with