Summary: I agree with some points from the previous reviewer. The ScanWizard software is clunky, though I never had it quit or fail to run. I have the most current version. Also, the scanner is slow to start (about 30 seconds) while it waits for the bulb to warm up. That's normal for a scanner that doesn't use LEDs like a few of the newer scanners do. Scan quality is quite high for documents and photos, and I used it for this purpose for several years.
Decent scanner, but slower than usual, buggy software
18 October 2009
Summary: I bought this scanner because I have had two previous scanners and they were both Microtek, so I am familiar with them. The only thing I notice that is different between my last scanner (ScanMaker 4900) and this one is that scanning is much slower. It takes several minutes for the scan to even start. Overall, I think the scanner is a pretty good one, but the software that is necessary to run Microtek scanners (ScanWizard) is not very good.
Summary: I bought this scanner for my son at Christmas. I didn't hook it up for about 3 weeks. What a waste of $100! It has never worked. The pics have a purple hue on them which we cant correct. Refuse to pay $30/hr for tech support. Staples refused to take as a return because it was over 2 weeks old (even with receipt). STAY AWAY FROM THIS PRODUCT!
Summary: The latest version 7.16 Scan Wizardry does not work. They say it is compatible with OSX 10.3. However, G5, Powerbook G4 12", I-Mac G4 running 10.3 had crashed at the start up of the program. Customer support will charge you $30 per every 30min. if you call to them. Do not buy it. Do not waste money.
Summary: This product has NO SUPPORT, and Microtek will not answer E-mail or online product support requests. The drivers bundled and shipped with the product are abysmal. Before buying check out the numerous sites with endless users complaining about their "useless paperweights". But, then what do you expect from a company that has been transferred from one owner to another repeatedly the last few years, and according to the Milwaukee Business Journal has been whittled down to...
Summary: It scans normal pictures beautifully and quicker than my old scanner. The buttons are convenient and easy to use, as is the included software. My only two gripes are that the scanner glass had a few white flecks on the INSIDE of the glass (and no way to clean them off), and the fact that images scanned with the film scanner look faded and overexposed.
Summary: It's incredibly slow (and NOT because it's scanning at a high resolution - it takes years just to get the software to launch in the first place), insanely loud, and doesn't produce great results. It was issued to me at work - if I'd bought it myself, I'd have returned it immediately.
Summary: Picked up a Scanmaker 6000 from Best Buy over the weekend and was really suprised. I had never heard of Microtek before and was going to pick up a HP but the specs on this were incredible. 6400x3200 DPI resolution. Pretty easy to setup and install. Just install software reboot and plug in the scanner to one of the USB plugs. I couldn't figure out how to do the email so I called and they were able to give me some help with it which was nice. I'm pleased with my purchase.