Summary: This is,hands down, the most worthless piece of equipment I've ever had the misfortune to buy. Yeah, the reviews were pretty good and it has all the features I was looking for but, it refuses to work. The software is hard to navigate and, most of the time, locks my computer. Windows XP can't find the scanner. I give up. I've owned this pos for over a year and have yet to get one scan from it. Their website is equally useless.
Summary: I received this as a gift from my husband for Xmas '02 to replace my Visioneer flatbed that had started to scan in funny colors. Let me say that I really loved my Visioneer. First of all, the scanner installed pretty easily, no problems there. But... when I reboot XP, it takes 60 seconds just to boot the scanner before most of my other programs can load.
Summary: This seemed to be a very attractive model, especially when compared with HP products. The unit itself is impressive for personal (non-business) needs. After installing the software on a laptop running XP per Microtek's instructions, scanned files did not open. Using the Microtek.com tech support site, I e-mailed the company for a solution. Within 24 hours I had received a reply with detailed instructions to rectify the Scan Wizard 5 bugs.
Summary: Purchased Microtek ScanMaker 4850 in spite of reading all of the not so favorable reviews. I should have taken the reviews "very" seriously. I wasted alot of time installing and uninstalling the software because it just would not responding to my OPS, XP...Dell Computer, 512MB. Take the reviews seriously and don't waste your time!!!!
Summary: I was lucky enough to receive this scanner for Christmas, and have been very pleased with it. It's probably better than what I would have purchased myself, as I don't do that much scanning, just a few photos now and then. But I was amazed by the superb quality of scans, and the ease of use of the scanner. The software wasn't that hard to use. Basically, scan everything at 50%, leave all of the other settings alone, and you should be good to go (100% images are HUGE).
Summary: I bought this scanner after researching several models - primarily Microtek and HP. It seemed to have all the features I wanted, was reasonably priced, received great reviews, and had a one year warranty. That's as good as it got. The scanner may have produced good results but I was so lost in the program I was too frustrated to appreciate it. I'm an experienced computer user but I found Microtek's program extremely confusing and difficult to navigate.
Summary: I bought a Microtek scanner a year and a half ago, and have had to send it in twice for repair. It has been not working or being repaired for most of it's life. I have barely had any use out of it. Now that it is out of warrantee, and never been fixed correctly, Microtek is trying to charge me $...-$..., plus shipping, to repair it again. When they didn't fix it right the first two times it was supposedly repaired.
Summary: I bought a Microtek scanner a year and a half ago, and have had to send it in twice for repair. It has been not working or being repaired for most of it's life. I have barely had any use out of it. Now that it is out of warrantee, and never been fixed correctly, Microtek is trying to charge me $150-$200, plus shipping, to repair it again. When they didn't fix it right the first two times it was supposedly repaired.
Summary: I had specific needs: (1) a cheap scanner, that (2) did good scans, and (3)gave me custom control. I tried two major brands and found their scanning software lacking; I couldn't keep them from defaulting to the simple idiot-scan or automatically cropping and "fixing" the orientation of my scan materials (note to HP and Epson: those are nice features for some people, but please allow us to turn them off).