Summary: I am unhappy with the purchase. It didn't work. The postage was not worth me shipping it back. The merchant whoever never answered my request to return it. I think the scanner had a broken part in it, it was used. I trashed it since it was of no value to me. I purchased another scanner from Best Buy. Will give second thoughts to other purchases that are used items.
Summary: I've worked with this scanner before and have loved the results. It' only a scanner...not a printer, fax, copier..scanner. Scanning my artwork for a children's book is critical and the results have made my book business a success.
Summary: Very easy to use and easy to operate. It scan images very well.I had one of this kind couple of years ago.It lasted me for those years until recently and was not scanning images any more. Still like it and go ahead an buy the same scanner.
Summary: The scanner has been good for everything I scanned except some photo's. Most photo's have spots on them after scanning that I can't seem to get rid of no matter what I do to try to adjust it. The picture they use to do adjustments is too small to see what you are doing. It will look good but then when you save it and go in to look at it, it still isn't right. It could be a little faster too. I don't understand why it will scan some photo's well and some are really bad.
Summary: The Microtek 4800 scanner is a great buy, as long as it installs perfectly the first time. I have Windows XP, and one reason I chose this scanner is it's supposed to be compatible. Not hardly. Between two computer professionals, we couldn't get it to work. After several phone calls and numerous e-mails, we were told the problem was very complicated and we should use the premium (pay) support. This was before the 30 day free support period ended.
Summary: I had it less than 6 months and it quit working, for absolutely no reason. The prescan viewing area is terrible which makes it hard to fine-tune your graphics. For some reason the scanner would make noises like it was going to scan something EVERY time I saved a file, no matter what type of file it was. I also do not like programs that automatically start when Windows starts.... with no consumer's choice to do so. Of course, I disabled that.
Summary: I did not purchase this item from Amazon.com, but I was curious to read reviews about this scanner. Like another customer, I too received 2 of these scanners from an online purchase: on both, the glass was not properly attached to the scanner, and one came with broken glass. This poor manufacturing is inexcusable.