Summary: This scanner makes noticeable rather irritating loud motor/fan noise in my quiet office room. The front paper tray/cover came broke loose so the cover cannot be shut closed. It may be because of bad mechanical design. Scan copy quality is alright. Scan speed it fast.
Don't Buy! Device won't boot up and there's no way to re-install software!
16 September 2014
Summary: It was a great product while it worked but unfortunately it suddenly stopped working after about 14 months. Currently the device won't boot up properly and there is no way to re-install the OS/software seemingly because it is "embedded".
Don't Buy! Runs Windows XP for an OS and Kodak won't update it
Christopher J. Mcgrath, Amazon
24 April 2014
Summary: We have one of these at my office and the product works great. The problem is it runs a version of Windows XP for an OS and Kodak support told me "the business manager did confirm extended support is available from Microsoft for XP but Kodak does not have any plans to purchase this extended support...
Summary: This machine have to be the worst I ever have to support and recommend. Kodak's older model, the one 100s, is a true work horse, where the 500s is a constant break and place. It have a high failure rate lasting only 2 months and have to replace it 3 times.