Summary: Like any other product, the reviews I read before purchasing were mixed - & there were enough bad reviews that I considered not buying. I'm SO glad I took a chance! I wanted to convert my 8,000+ photos to digital so was worried it wouldn't work well. It's fast, easy to use & the only photos that don't scan well are the old fashioned Polaroids - but they DO scan if you're careful. Other than that, I couldn't be happier.